Customer Care Phone Number

The Office of the Commissioner for Entrance Examinations (CEE), Kerala has released the Defect List for candidates who applied for Kerala Engineering Architecture Medical (KEAM 2026) admissions for Medical & Medical Allied courses [3].

The flagged defects primarily concern Reservation categories (SC, ST, SEBC, EWS) and NRI quota documentation. Candidates with flagged defects or those awaiting NEET UG 2026 score submission must rectify their applications and upload scores on the official portal (cee.kerala.gov.in) before the strict deadline of 10 August 2026 (till 12:00 PM Noon).

If your application has been flagged with a memo or if you are facing technical errors while submitting your NEET scores, here is a complete directory of official contact channels, helpline numbers, email formats, and step-by-step resolution methods to contact CEE Kerala.

Quick Contact Directory: CEE Kerala (KEAM 2026)

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|                        CEE Kerala Official Helpdesk Matrix                        |
+-----------------------------------------------------------------------------------+
|  • Official Website      : https://cee.kerala.gov.in                              |
|  • Candidate Portal      : https://cee.kerala.gov.in/keam2026/                    |
|  • Official Email        : ceekinfo.cee@kerala.gov.in                             |
|  • Helpline Numbers      : 0471-2332120 | 0471-2338487                            |
|  • Fax Number            : 0471-2337228                                           |
|  • Office Working Hours  : 10:00 AM to 5:00 PM (Monday to Saturday)               |
|  • Rectification Deadline: 10 August 2026 (Strictly till 12:00 PM Noon)           |
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1. How to Rectify KEAM 2026 Application Defects Online

Before reaching out to the helpline, candidates can self-rectify all flagged errors directly via the CEE Kerala portal.

       [ Visit cee.kerala.gov.in ]
                    │
                    ▼
     [ Login to KEAM 2026 Candidate Portal ]
  (Enter Application No., Password & Access Code)
                    │
                    ▼
       [ Click on 'Memo Details' Tab ]
                    │
                    ▼
   [ Check Flagged Defect / Missing Certificate ]
                    │
                    ▼
  [ Upload Valid Certificate / Rectified Document (PDF) ]
                    │
                    ▼
        [ Submit & Print Acknowledgement ]

Detailed Step-by-Step Instructions:

1. Visit the Official Portal: Go to cee.kerala.gov.in [1].
2. Access Candidate Portal: Click on ‘KEAM 2026 – Online Application / Candidate Portal’.
3. Log In: Enter your Application Number, Password, and the dynamic Security Access Code.
4. Inspect ‘Memo Details’: On the candidate dashboard, click on the ‘Memo Details’ menu link on the left panel.
5. Review the Error: The exact reason for defect (e.g., Invalid Non-Creamy Layer Certificate, Native Certificate Missing, Ambiguous NRI Relationship Document, Defective Income Certificate) will be listed.
6. Upload Fresh Document: Click on the ‘Upload Documents’ link next to the defect, browse your verified PDF document (as per government prescribed format), and upload.
7. Verify & Finalise: Ensure the upload confirmation appears on the screen and download the updated acknowledgement slip.

2. How to Submit / Verify NEET UG 2026 Scores

Candidates seeking admission to MBBS, BDS, BAMS, BHMS, BSMS, Agriculture, Veterinary, Forestry, and Fisheries courses must link their NEET UG scores with their KEAM application:

1. Log in to the KEAM 2026 Candidate Portal (cee.kerala.gov.in/keam2026/).
2. Click on the ‘NEET Score Submission’ tab.
3. Enter your NEET (UG) 2026 Roll Number, NEET Application Number, and NEET Date of Birth.
4. Verify the displayed NEET score, percentile, and All India Rank (AIR).
5. Click ‘Submit and Confirm’ and save the NEET Score Submission Scorecard Page for counseling reference.

3. How to Contact CEE Kerala Helpline (Phone Support)

If you experience portal timeouts, server login errors, or document upload glitches:

Pro Tip for Calling: Lines can be busy near the deadline. Keep your KEAM Application Number, registered phone number, and nature of memo ready before calling for quick resolution.

4. How to Send an Official Email for Grievance Redressal

If your issue is complex (e.g., certificate rejected repeatedly, discrepancy in category name, or technical portal lock), send a structured email to the official grievance desk [3]:

• Official Email Address: ceekinfo.cee@kerala.gov.in [3]
• Alternative Email: ceekinfo@cee.kerala.gov.in [1, 2]

Recommended Email Template:

Subject: Urgent: KEAM 2026 Defect Rectification Assistance - App No: [Your Application Number]
To: ceekinfo.cee@kerala.gov.in
Respected Sir/Madam,
I am an applicant for KEAM 2026 (Medical/Allied Courses). 
My application details are as follows:
- Candidate Name: [Your Full Name as in Application]
- KEAM Application Number: [Your 7-Digit Number]
- Roll Number: [If Allocated]
- Registered Mobile Number: [Your Phone Number]
- Category: [e.g., SEBC / SC / ST / NRI / General]
Issue Description:
My application was flagged in the Defect List under 'Memo Details' for [State the reason, e.g., Community Certificate format issue / NEET Score sync error]. 
I have uploaded the correct document / am facing the following technical error: [Briefly describe the error].
Attached Documents:
1. Screenshot of the Candidate Portal error / Memo Details page
2. Copy of the rectified certificate (PDF format)
3. KEAM 2026 Confirmation Page
Kindly review my grievance and validate my submission before the deadline of 10 August 2026 (12:00 PM).
Thanking you,
Yours sincerely,
[Your Name]
[Contact Number]

5. Physical Office Address (For In-Person Enquiries)

For emergency document attestation or unresolved critical issues, candidates or authorised representatives can visit the Commissionerate in person during working hours:

Office of the Commissioner for Entrance Examinations (CEE),
Government of Kerala,
7th Floor, KSRTC Bus Terminal Complex, Thampanoor,
Thiruvananthapuram, Kerala – 695001.
(Old Office: 5th Floor, Housing Board Buildings, Santhi Nagar, Thiruvananthapuram - 695001)

Critical Warnings & Deadline Reminders

• Final Opportunity: CEE Kerala has officially stated that no further extension or subsequent chances will be granted after 10 August 2026, 12:00 PM.
• Impact of Non-Rectification: Candidates who fail to clear reservation/NRI defects will be automatically converted to the Open/General Category for seat allotment.
• Impact of Missing NEET Score: Candidates who fail to submit valid NEET UG scores will be completely excluded from the Kerala State Medical Merit List 2026–27.

Frequently Asked Questions (FAQs)

Q1. What is the deadline to rectify defects in the KEAM 2026 application?

The deadline to rectify defects in reservation categories, NRI documents, and submit NEET UG 2026 scores is 10 August 2026 up to 12:00 PM Noon.

Q2. Where can I see if my KEAM application has defects?

Log in to your Candidate Portal on cee.kerala.gov.in/keam2026/ and check the ‘Memo Details’ tab [3]. If there is a memo listed, your application has a defect.

Q3. What is the official CEE Kerala email address for KEAM queries?

The official email address for KEAM grievance submission and technical assistance is ceekinfo.cee@kerala.gov.in [3].

Q4. What happens if I don’t rectify my community/NRI certificate defect before August 10?

If you do not upload the valid rectified document before the deadline, your claim for reservation (SC/ST/SEBC/EWS/NRI) will be rejected, and your candidature will be considered under the State Merit (General) category only.

Q5. What are the official phone numbers to contact CEE Kerala?

You can reach CEE Kerala at 0471-2332120 and 0471-2338487 during working hours (10 AM to 5 PM) [2, 3].