Quick Info
| Particular | Details |
|---|---|
| Full Name | Employees’ Provident Fund Organisation |
| Hindi Name | कर्मचारी भविष्य निधि संगठन |
| Abbreviation | EPFO |
| Administrative Ministry | Ministry of Labour and Employment, Government of India |
| Nature | Statutory social-security organisation |
| Legal Framework | Employees’ Provident Funds and Miscellaneous Provisions Act, 1952 |
| Headquarters | New Delhi |
| Current Central Provident Fund Commissioner | Shri Ramesh Krishnamurthi, IRS |
| Main Schemes | EPF, EPS and EDLI |
| Official Website | epfindia.gov.in |
| Official Grievance Portal | epfigms.gov.in |
| Current Toll-Free Helpline | 14470 |
| Head Office Email | cpfc@epfindia.gov.in |
What is EPFO?
The Employees’ Provident Fund Organisation (EPFO) is a statutory organisation under the Ministry of Labour and Employment, Government of India.
It administers provident-fund, pension, and insurance benefits for employees covered under the Employees’ Provident Funds and Miscellaneous Provisions Act, 1952. EPFO is one of the world’s largest social-security institutions in terms of its members, accounts, offices, and financial transactions. EPFO — About EPFO
The organisation’s main purpose is to provide financial protection to workers and their families during retirement, disability, death, and other qualifying situations.
History of EPFO
The Employees’ Provident Fund system began with the promulgation of the Employees’ Provident Funds Ordinance on 15 November 1951.
The Ordinance was later replaced by the Employees’ Provident Funds Act, 1952. The Employees’ Provident Funds Bill was introduced in Parliament as Bill No. 15 of 1952, with the objective of creating provident funds for employees working in factories and other establishments.
The EPF law was enacted on 4 March 1952 and the EPF Scheme came into effect from 1 November 1952. EPFO — About EPFO EPFO State Profile 2024
Organisation and Governance
EPFO works through the Central Board of Trustees, Employees’ Provident Fund, a tripartite body consisting of representatives from:
- Central and State Governments
- Employers
- Employees
The Board administers the EPF, pension, and insurance schemes. EPFO offices across India assist the Board in implementing the schemes, collecting contributions, maintaining accounts, processing claims, and handling grievances.
The Central Provident Fund Commissioner acts as the Chief Executive Officer of EPFO and is also the ex-officio Member Secretary of the Central Board. EPFO — Our CEO
Current Leadership
As of August 2026, Shri Ramesh Krishnamurthi, IRS is listed as the Central Provident Fund Commissioner and Chief Executive Officer of EPFO.
The official directory lists the EPFO Head Office at Plate A, Ground Floor, Office Block-II, East Kidwai Nagar, New Delhi–110023. EPFO Directory
Schemes Administered by EPFO
1. Employees’ Provident Fund Scheme, 1952
The Employees’ Provident Fund (EPF) scheme is a long-term savings scheme for covered employees.
Its main benefits include:
- Accumulated provident-fund savings with interest
- Retirement benefits
- Benefits on resignation or exit, subject to applicable rules
- Benefits to nominees in case of death
- Partial withdrawals for specified purposes such as illness, education, marriage, or housing
- Online access through UAN-linked services
2. Employees’ Pension Scheme, 1995
The Employees’ Pension Scheme (EPS) provides pension-related benefits.
It covers:
- Superannuation pension
- Retirement pension
- Disability pension
- Widow or widower pension
- Children’s pension
- Orphan pension
- Other eligible survivor benefits
The EPS came into effect on 16 November 1995, replacing the earlier Family Pension Scheme, 1971. EPFO State Profile 2024
3. Employees’ Deposit Linked Insurance Scheme, 1976
The Employees’ Deposit Linked Insurance (EDLI) scheme provides insurance benefits to eligible nominees or family members if an EPFO-covered employee dies while in service.
The EDLI Scheme came into effect on 1 August 1976. The amount of benefit is determined under the applicable scheme provisions and salary-related limits. EPFO — About EPFO
Main Functions of EPFO
EPFO performs several important functions, including:
- Maintaining provident-fund accounts
- Collecting employer and employee contributions
- Processing withdrawals and final settlements
- Transferring PF accounts between employers
- Administering pension benefits
- Providing insurance benefits under EDLI
- Monitoring employer compliance
- Managing UAN services
- Updating KYC and member records
- Providing e-nomination and claim facilities
- Handling pensioner and employee grievances
- Implementing international social-security agreements
- Providing digital services through online portals and UMANG
The EPFO Act generally applies to factories and notified establishments employing 20 or more persons, subject to the Act, notifications, exemptions, and applicable rules. EPFO State Profile 2024
Important Digital Services
EPFO has developed several online services for members, pensioners, and employers.
For Employees and Members
- UAN activation
- UAN profile management
- EPF passbook access
- Online claim filing
- Online claim tracking
- PF transfer
- KYC updation
- Aadhaar and bank-account linking
- e-Nomination
- Pension-related services
- Grievance registration
For Employers
- Employer registration
- Electronic Challan-cum-Return filing
- Contribution payment
- Employee enrolment
- Establishment profile services
- Compliance-related facilities
- Online correspondence with EPFO
Members can also access several EPFO services through the UMANG mobile application and DigiLocker-linked services. Official EPFO communication has highlighted face authentication, simplified digital access, and improved claim-processing systems as part of its service-modernisation efforts. EPFO official X account
EPFO and Current Digital Reforms
EPFO is moving toward more paperless and technology-based service delivery.
Recent official communications have focused on:
- Face authentication for UAN-related services
- Greater use of the UMANG app
- Automated claim processing
- Easier profile corrections
- Online grievance filing
- Improved pensioner services
- Stronger fraud-prevention messaging
- Faster digital verification
Eligible claims may receive faster processing when the member’s UAN, Aadhaar, PAN, bank account, mobile number, and KYC details are correctly linked. Members should always verify the latest rules on the official EPFO portal before filing a claim.
Contact Details
EPFO Head Office
Employees’ Provident Fund Organisation
Plate A, Ground Floor, Office Block-II
East Kidwai Nagar
New Delhi–110023, India
Head Office Telephone:
- 011-20815653
- 011-20815658
Central Provident Fund Commissioner’s Email:
General Helpline
Toll-Free EPFO Helpline:
- 14470
The official EPFO Help page lists separate email addresses for employees and employers:
- Employees: employeefeedback@epfindia.gov.in
- Employers: employerfeedback@epfindia.gov.in
Grievance Redressal
EPFO members, employers, pensioners, and other stakeholders can file complaints through the EPFiGMS portal:
If a registered grievance remains pending for more than 15 days, or if the complainant is not satisfied with the resolution, the official contact page advises users to write to:
The grievance reference number should be included in the email. EPFO Official Contact Page
Legacy UAN Helpdesk Number
Older official EPFO pages and Google search results may still display:
- 1800-11-8005
This number has traditionally been used for UAN and KYC-related assistance. Since EPFO’s current Help page prominently lists 14470, users should verify which helpline applies to their issue before calling. EPFO UAN Helpdesk
Regional Office Directory
EPFO has regional and district offices across India. Regional office email addresses, phone numbers, WhatsApp helpline numbers, and grievance contacts are available through the official Contact Us and Directory pages.
Members should contact the office connected to their establishment or PF account rather than sending sensitive documents to unverified third parties.
Official Social Media Accounts
EPFO’s official website and employee portal list the following social-media channels:
- X/Twitter: @officialepfo
- Facebook: EPFO
- Instagram: @social_epfo
- YouTube: Official EPFO
- LinkedIn: EPFO Official
- Official Website: epfindia.gov.in
- Grievance Portal: epfigms.gov.in
The official EPFO website warns users to beware of fake websites and misleading social-media accounts. EPFO Official Website
Google Search Result Contact Note
Google-indexed third-party pages may still show older EPFO details, including:
- Bhavishya Nidhi Bhawan, 14 Bhikaiji Cama Place, New Delhi–110066
- Helpline number 1800-11-8005
- Older email references such as webadmin-epfo@nic.in
- Regional-office phone numbers that may have changed
For current assistance, users should rely primarily on:
- epfindia.gov.in
- EPFO’s official Contact Us page
- 14470 helpline
- EPFiGMS grievance portal
- Official EPFO social-media handles listed above
Never share your UAN password, Aadhaar OTP, bank PIN, or personal documents with anyone claiming to be an EPFO agent.
Some Lesser-Known Facts About EPFO
- EPFO’s origin can be traced to the Employees’ Provident Funds Ordinance of 15 November 1951.
- The EPF Act was enacted on 4 March 1952.
- EPFO administers three flagship schemes: EPF, EPS, and EDLI.
- The Central Board of Trustees is tripartite, with representatives from the government, employers, and employees.
- EPS provides pension-related benefits to eligible members and dependents.
- EDLI provides insurance benefits to eligible nominees in case of death during service.
- EPFO is under the administrative control of the Ministry of Labour and Employment.
- EPFO services are available through the official website, UAN portals, UMANG, DigiLocker, EPFiGMS, regional offices, and WhatsApp channels.
- The organisation has repeatedly warned the public about fake websites and unauthorised agents.
- A rating, website, mobile application, or social-media account using the EPFO name should be checked against the official domain before use.
Disclaimer: EPFO schemes, helpline numbers, office addresses, email addresses, claim rules, and digital services may change through government notifications. The contact details above were compiled from official EPFO pages, the official directory, EPFO’s social-media accounts, and publicly indexed Google search results. Always verify sensitive or financial information on epfindia.gov.in before taking action.
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