Complete Guide to Contacting the J&K Registration Department: Phone Numbers, Emails & Helpline

Introduction

Navigating government departments for property registration, document verification, or grievance resolution can be challenging. For residents of Jammu & Kashmir, the Inspector General of Registration (IGR) department is the central authority for all registration-related matters. This comprehensive guide provides verified, official contact information for every office and officer within the J&K Registration Department, helping you resolve queries efficiently and avoid unofficial channels.

Critical Contact Information: At a Glance

Before diving into detailed directories, here are the most essential contacts you might need immediately.

Purpose	Contact Method	Details	Availability
Central Grievance Helpline	Phone & Email	Phone: `0194-3575911` / All-India: `+91 1943100104` Email: `helpline.igrjk@gmail.com`	Mon-Sat, 9:30 AM – 6:00 PM
IGR Headquarters, Srinagar	Office Phone	Private Secretary to IGR: `0194-245XXXX` (See detailed list below)	Office Hours
IGR Headquarters, Jammu	Office Phone	Contact via Central Helpline	Office Hours
Technical/Portal Support	Phone	Mr. Avinash Choudhary (System Admin): `7889570287`	Office Hours
Official Website	Online	https://igr.jk.gov.in	24/7

Step-by-Step: How to Resolve Your Query

Follow this flowchart to ensure your query reaches the right desk quickly.

1. Identify Your Query Type:

Grievance/General Help: Use the central helpline or email.
District/Tehsil-Specific Document Work: Contact the Sub-Registrar office directly.
Technical Issue with e-Stamping/Portal: Contact the System Administrator.
Policy/Clarification: Write to the IGR Headquarters.

2. Gather Necessary Documents: Have your application reference number, property details, or earlier correspondence ready.

3. Contact the Appropriate Office: Use the directories below. Always call during official working hours (typically 10 AM – 5 PM).

4. Escalate if Needed: If your issue isn’t resolved at the sub-registrar level, contact the District Registrar or the IGR Headquarters.

Detailed Contact Directories

1. Central Administration & Grievance Cell

This is your first point of contact for unresolved issues, feedback, and general guidance.

Inspector General of Registration (IGR), J&K Head Office (Srinagar):
- Officer: Mr. Bashir Ahmed Bhat, IRS
- Address: Sheikh Hamza Complex, Srinagar, 190001.
- Contact via: Central Helpline and Email.
IGR Headquarters Key Personnel (Srinagar):
- Private Secretary to IGR: Mohd Hasif Wani
- Naib Tehsildar: Mandil Vaid
- For direct contact details, it is advised to call the central helpline.
Registration Department Grievance Helpline:
- Helpline Number: **0194-3575911** (Local) / **+91 1943100104** (All India)
- Email: **helpline.igrjk@gmail.com**
- Operational Days: Monday to Saturday
- Timings: 9:30 AM to 6:00 PM

2. Technical & System Support

For issues related to the online registration portal (NGDRS), e-stamping (SHCIL), or fee payment (JKGRAS).

System Administrators:
1. Mr. Avinash Choudhary (Programmer): **7889570287** (Mobile), 0191-2572728 (Office)
2. Mr. Harish Chander (Programmer): **9682361707** (Mobile), 0191-2572728 (Office)
Key Online Portals:
- Online Registration (NGDRS): http://ngdrs.jk.gov.in
- e-Stamping (SHCIL): http://scilestamp.com
- Fee Payment (JKGRAS): http://jkgras.jktreasury.gov.in

3. District Registrar Offices (Jammu Division)

For district-level administration and escalation of tehsil-level issues.

Sr. No	District/Designation	Officer Name	Address	Contact No	Email
1	Registrar Jammu	Mr. Khalid Hussain, JKAS	DC Office Jammu, 180001	`9419668528`	khalidhussain.2023@jk.gov.in

(Note: Similar tables exist for Kashmir Division. Contact the helpline for specific details.)

4. Sub-Registrar Offices (Selected Tehsils – Jammu Division)

For all local document registration, stamping, and related services. Always verify the jurisdiction.

Sr. No	Tehsil/Office	Officer Name	Pin Code	Contact No	Email
1	R.S. Pura	Mehmood Riaz, JKAS	181102	`9697739000`	Sheikh.murtaza@jk.gov.in
2	Reasi	Sanjay Kumar Badyal, JKAS	182311	`9419137292`	N/A
3	Katra	Abhishek Sharma, IAS	182301	(Via SDM Office)	N/A
4	Bishnah	Shailini Raina, JKAS	181132	(Via Office)	subregistrarmarh@gmail.com
5	Samba	Dr. G.K. Bhat, JKAS	184121	(Via Office)	srosamba@gmail.com
6	Doda	K.H.R. Rev, JKAS	182202	(Via Office)	subregistrardoda@gmail.com
7	Poonch	M. Sayeed, JKAS	185101	(Via Office)	sropoonch@gmail.com

For a complete list of all Sub-Registrar offices across all districts, please visit the official “Contact Us -> Sub Registrar” page on the IGR website.

How to Avoid Scams & Unofficial Channels

Only Trust Official Domains: All genuine J&K government email addresses end with **@jk.gov.in**, @ias.gov.in, or @irs.gov.in. Beware of Gmail, Yahoo, or other private domains claiming to be officials.
No WhatsApp Helpline: The department has not advertised any official WhatsApp number for grievance registration. All communication should be via phone, email, or the official portal.
No Agent Payments: You do not need to pay any agent for basic services like applying for a document copy or registering a grievance. Use the official helplines.
Verify Portal Links: Only use the links provided on the official igr.jk.gov.in website for online services. Do not click on links from unsolicited emails or messages.

Practical Tips for Effective Communication

Best Time to Call: Mid-morning (11 AM – 1 PM) on weekdays often has better connectivity.
Prepare Your Details: Have your application number, property details (like Khata/Khasra number), and identity proof ready before calling.
Email Etiquette: When emailing, use a clear subject line (e.g., “Grievance Regarding Document Delay – Ref No. XYZ123”). Attach relevant scanned documents and mention your contact number.
Follow Up in Writing: After a phone call, consider sending a summary email to the concerned officer for a record of your communication.
Citizen Charter: Refer to the Citizen Charter section on the IGR website to know the standard timeline for various services.

Frequently Asked Questions (FAQ)

Q1: What is the single most important contact number for the J&K Registration Department?
A: The Central Grievance Helpline at **0194-3575911** or **+91 1943100104** is the most crucial number for all general inquiries and unresolved issues.

Q2: How can I get help if the helpline is busy?
A: You can send a detailed email to **helpline.igrjk@gmail.com** or use the “Feedback” and “Grievance” forms available on the official IGR website.

Q3: Who do I contact for problems with online document registration or e-stamping?
A: Contact the System Administrator, Mr. Avinash Choudhary at **7889570287** during office hours for technical portal-related issues.

Q4: How do I find the contact details of my local Sub-Registrar office?
A: Visit the IGR website (igr.jk.gov.in), go to “Contact Us” -> “Sub Registrar”. Select your district to find a complete list with PIN codes, phone numbers, and email addresses.

Q5: Are there any social media pages (Facebook/Twitter) for quick support?
A: As per the provided data, the J&K Registration Department does not list official support handles on major social media platforms. Rely on the official website, helpline, and email for authenticated information.

Q6: What should I do if an officer is not responding?
A: Escalate the matter by contacting the District Registrar of your region or by filing a formal grievance through the helpline/email, citing the previous officer’s name and your pending issue.

Conclusion

Having the right contact information is the first step toward a smooth experience with government services. This guide consolidates all verified official channels for the J&K Department of Registration. Always initiate contact through the central helpline or the designated district offices mentioned here. Bookmark the official website (https://igr.jk.gov.in) for the latest updates, circulars, and contact information changes.