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HT Media Group Contact Details

GROUP & BRAND STRUCTURE

Group LevelBrand / EntityTypePrimary Support ContactSupport Type (Dedicated / Shared)
Parent CompanyHT Media LimitedMedia ConglomerateMixedN/A
BrandHindustan TimesEnglish Newspaper (Print/Digital)18001031800, +91-11-60004242Dedicated
BrandHindustanHindi Newspaper (Print/Digital)18001031800, 011-60004242, support[at]livehindustan.comDedicated
BrandMintBusiness Newspaper (Print/Digital)Not specified in sourceShared (See HT/Hindustan contacts)
BrandHT DigitalDigital News Platformcustomerservice@hindustantimes.com, subscription@hindustantimes.comDedicated
BrandHT Auto (auto.hindustantimes.com)Auto News Portalhtautodotcom@gmail.comDedicated
BrandHT SyndicationContent Licensinghttps://www.htsyndication.comDedicated
BrandHT ClassifiedsClassifieds Platformhttps://www.htclassifieds.com/Dedicated
BrandFever FM / HT RadioRadioNot specified in sourceShared (See corporate contacts)
BrandHT Media (Corporate/Investor Relations)Corporate Entitycorporatedept@hindustantimes.com, +91-11-23704600Dedicated
SubsidiaryHindustan Media Ventures Limited (HMVL)Subsidiarycorporatedept@hindustantimes.com, +91-612-2223434Dedicated
SubsidiaryHT Digital Streams Ltd.Digital Subsidiarygrievance@htdigital.in, +91 11 66561123Dedicated
SubsidiaryFirefly e-Ventures LtdSubsidiary+91-124-3954700Dedicated
Partner/PlatformSummitWebsite Platform Providerhttp://www.summitindia.comThird-party

IMMEDIATE CONTACTS

Contact TypeDetailsAvailabilityUse For
All-India Toll-Free1800 103 1800Not specifiedAdvertisement/Subscription (General)
National Contact/Support+91-11-6000 424209.00am-06.00pm, Mon-SatContact Support, Subscription, Print Quality Feedback
National Contact/Support (Mumbai)+91-22-6776424209.00am-06.00pm, Mon-SatCustomer Service for Mumbai region
Corporate/Registered Office Phone+91-11-66561234Not specifiedGeneral Corporate Inquiries
Corporate Fax+91-11-66561270Not specifiedFax
Grievance Officer Landline011-66561579Office hours i.e. 9am to 5pm on working days (Mon-Fri)Escalated Grievances for HT Digital
HMVL Corporate Office+91-11-23704600Not specifiedCorporate Dept., Hindustan Media Ventures Ltd
HMVL Registered Office+91-612-2223434Not specifiedRegistered Office, Hindustan Media Ventures Ltd
Gurgaon Office+91-124-3954700Not specifiedFirefly e-Ventures Ltd inquiries
Mumbai Corporate Office+91-22-66134000/4001Not specifiedHT Media Ltd Mumbai office
Bengaluru Office+91-80-41573050Not specifiedHT Media Ltd Bengaluru office
Singapore OfficeNot specifiedNot specifiedHT Media Ltd Singapore office
General Feedback Emailfeedback@hindustantimes.comNot specifiedGeneral Feedback for HT
Hindustan Feedback Emailfeedback@livehindustan.comNot specifiedFeedback for Hindustan (Hindi) brand
Hindustan Support Emailsupport[at]livehindustan[dot]comNot specifiedCustomer Support for Hindustan (Hindi)
Customer Service Email (Delhi/NCR)customerservice@hindustantimes.comNot specifiedCustomer Service for Delhi & NCR
Subscription Email (Mumbai)subscription@hindustantimes.comNot specifiedSubscription for Mumbai region
Circulation Customer Care (Punjab)circulationcustomercare@hindustantimes.comNot specifiedCustomer Care for Punjab region
Print Quality Feedback Emailquality.feedback@hindustantimes.comNot specifiedFeedback on newspaper print quality
Tech Issues Emailtech@hindustantimes.comNot specifiedWebsite/Site bugs and technical issues
Editorial Issues Emaileditorial@hindustantimes.comNot specifiedContent-related issues on the site
Business Queries Emailbusinessqueries@hindustantime.comNot specifiedGeneral business-related queries
HT Auto Editorial Emailhtautodotcom@gmail.comNot specifiedContent issues on auto.hindustantimes.com
Grievance Officer Emailgrievance@htdigital.inNot specifiedEscalated grievances for HT Digital platforms
Customer Care Email (Delhi NCR)Jaideep.dahiya@hindustantimes.comNot specifiedCustomer care service for Delhi NCR region (Role not specified in source)
Customer Care Email (Mumbai/West/South/East)priyanko.mukherjee@hindustantimes.comNot specifiedCustomer care service for Mumbai, West, South and East India (Role not specified in source)

IVR MENU STRUCTURE

IVR OptionPurposeDirect Alternative
Press 1For Query Related To SubscriptionEmail: customerservice@hindustantimes.com or subscription@hindustantimes.com
Press 2For Query Related To CouponsNot specified in source
Press 3For Query Related To Newspaper DeliveryEmail: circulationcustomercare@hindustantimes.com (for Punjab) or regional contacts
Press 4For Queries Related To ServiceEmail: customerservice@hindustantimes.com
Press 5For Queries Related To QuintNot specified in source
Press 9To Talk With A Customer Service ExecutiveNot specified in source

DEPARTMENT CONTACT MATRIX

DepartmentPurposePrimary ContactSecondaryNotes
Subscription & CirculationNew subscriptions, delivery issues, coupons.Phone: 1800 103 1800, +91-11-60004242Email: customerservice@hindustantimes.com (Delhi/NCR), subscription@hindustantimes.com (Mumbai)Regional emails specified.
Advertising (Print)Placing ads in Hindustan Times.Phone: 1800 103 1800Email: Regional sales heads (see Regional Offices)For partnerships/alliances, see separate contacts.
Advertising Sales (Revenue Heads)Media partnerships, associations, advertising, alliances for HT Media Group Websites.Prabhakar Singh (Revenue Head): prabhakar.singh@htlive.comRegional contacts: North, South, West (see Regional Offices)
Advertising Sales (Print Media)Print media partnerships, associations, advertising, alliances.Bhavna B Darira: bhavna.d@livemint.comRajeev Marwaha: rajeev.m@livemint.comRole not specified in source.
EditorialIssues regarding content on the website.Email: editorial@hindustantimes.comEmail (HT Auto): htautodotcom@gmail.comSeparate for main site and auto portal.
Business DevelopmentGeneral business-related queries.Email: businessqueries@hindustantime.comNot specified
Technology SupportReporting bugs or resolving site-related issues.Email: tech@hindustantimes.comNot specifiedFor all HT digital platforms.
Syndication & LicensingSyndication-related queries.Web: https://www.htsyndication.comNot specified
Corporate & Investor RelationsCorporate department inquiries, investor relations.Email: corporatedept@hindustantimes.comPhone: +91-11-23704600 (HMVL)For Hindustan Media Ventures Limited.
Grievance RedressalEscalated complaints and grievances (HT Digital).Grievance Officer Mr. Binoy Prabhakar: grievance@htdigital.inPhone: 011-66561579For HT Digital Streams Ltd.
Print QualityFeedback on physical newspaper quality.Email: quality.feedback@hindustantimes.comPhone: +91-11-60004242

REGIONAL & PHYSICAL OFFICES

LocationFull AddressPhoneNotes
Registered Office (HT Media Ltd)Hindustan Times House, 18-20, Kasturba Gandhi Marg, New Delhi – 110 001, India+91-11-66561234
Corporate Office (HT Media Group)5th Floor, Lotus Tower, A Block, Community Centre, New Friends Colony, New Delhi- 110025+91-11-66561234Also listed as: Lotus Tower, Block A, Friends Colony East, New Friends Colony. Email: feedback@hindustantimes.com
Registered Office (Hindustan Media Ventures Ltd)Patna – 800001, Bihar, India+91-612-2223434Fax: +91-612-2221545
Corporate Office (Hindustan Media Ventures Ltd)5th Floor, Lotus Tower, A Block, Community Centre, New Friends Colony, New Delhi-110025 India+91-11-23704600Fax: +91-11-66561445
Gurgaon OfficeFirefly e-Ventures Ltd, Park Centra, 11th Floor, Sector-30, Opp 32 Milestone, Gurgaon, HR-122001+91-124-3954700
Mumbai OfficeHT Media Ltd, 9th Floor, Tower 3, Indiabulls Finance Centre, Senapati Bapat Marg, Elphinstone Road(W), Mumbai- 400013+91-22-66134000/4001
Bengaluru OfficeHT Media Ltd, 309, 3rd Floor, Brigade Gardens, Church Street, Bengaluru – 560 001+91-80-41573050
Singapore OfficeHT Media Ltd, 583 Orchard Road, #09-01 Forum, Singapore 238884Not specified
Advertising Sales Regional Contacts
North (Advertising)Role not specified in source.Not specifiedContact: Dilpreet Kaur Banerjee – dilpreet.banerjee@htlive.com
South (Advertising)Role not specified in source.Not specifiedContact: Zubin Jacob Verghese – zubin.verghese@htlive.com
West (Advertising)Role not specified in source.Not specifiedContact: Prasad Ranadive – Prasad.ranadive@htlive.com

ALL OFFICIAL SUPPORT LINKS

PurposeLinkBrand/ServiceNotes
Main Websitehttps://www.htmedia.in/HT Media GroupPortal to all brands.
Hindustan Timeshttps://www.htmedia.in/hindustan-timesHindustan Times
Hindustan (Hindi)https://www.livehindustan.com/HindustanOfficial site.
Minthttps://www.htmedia.in/mintMint
Contact Us Page (Corporate)https://www.htmedia.in/contact-usHT Media Group
FAQs/Home/faqHT Media GroupRelative link.
Terms and Conditions/Home/TermsAndConditionHT Media GroupRelative link.
Privacy Policyhttps://www.htmedia.in/privacy-policy/HT Media Group
Terms of Usehttps://www.htmedia.in/terms-of-use/HT Media Group
Syndicationhttps://www.htsyndication.comHT Syndication
HT Classifiedshttps://www.htclassifieds.com/HT Classifieds
Hindustan App (Google Play)https://play.google.com/store/apps/details?id=com.hindustan.hindinewsHindustan
HT Auto Portalhttps://auto.hindustantimes.comHT Auto
HT Auto Contact Ushttps://auto.hindustantimes.com/contactus.htmlHT Auto
HT Auto Sitemaphttps://auto.hindustantimes.com/sitemapweb.htmlHT Auto
HT Auto Termshttps://auto.hindustantimes.com/termsofuse.htmlHT Auto
HT Auto Privacy Policyhttps://auto.hindustantimes.com/privacypolicy.htmlHT Auto
HT Auto About Ushttps://auto.hindustantimes.com/aboutus.htmlHT Auto
HT Auto RSShttps://auto.hindustantimes.com/rssHT Auto
E-Paper (Hindustan Times)http://epaper.livemint.comMint/Hindustan Times?Target of ‘e-paper’ link.
E-Paper (Hindustan)https://epaper.livehindustan.comHindustan
User Login/Signup Portalhttps://accounts.hindustantimes.comHT DigitalFor saving bookmarks, etc.

PLATFORMS & PRODUCTS SUPPORT

Product/PlatformPortalSupport ContactNotes
E-Paper (Digital Newspaper)http://epaper.livemint.com / https://epaper.livehindustan.comsubscription@hindustantimes.com, customerservice@hindustantimes.comPassword rules defined in modal (see Security).
Mobile AppsApp Storestech@hindustantimes.comFor Hindustan app, link provided.
HT Auto Websitehttps://auto.hindustantimes.comhtautodotcom@gmail.com (Editorial), tech@hindustantimes.com (Tech)Dedicated portal for auto news.
Classifieds Platformhttps://www.htclassifieds.com/Not specified in sourceSeparate brand site.
Syndication Platformhttps://www.htsyndication.comNot specified in source
User Account Portalhttps://accounts.hindustantimes.comtech@hindustantimes.comFor login/signup issues.

FORMS & ACCESS CHANNELS

Form TypeLinkWho Should Use
Contact Form (Corporate)https://www.htmedia.in/contact-usGeneral inquiries for HT Media Group.
Contact Form (HT Auto)https://auto.hindustantimes.com/contactus.htmlUsers of the auto portal.
Syndication Inquiry FormNot specified (Link is to portal homepage)Parties interested in content syndication.

POLICIES & USER RIGHTS

PolicyPurposeOfficial Link
Privacy PolicyData protection and privacy practices.https://www.htmedia.in/privacy-policy/
Terms of UseTerms governing use of websites and services.https://www.htmedia.in/terms-of-use/
DisclaimerCopyright and usage restrictions for website/e-paper content.Contained in RAW DATA (no direct link).
Grievance Redressal PolicyMechanism for lodging complaints (implied by Grievance Officer details).Not linked. Details present in contacts.

ESCALATION LADDER

LevelAuthorityContactWhen to Use
Level 1Customer Care / Regional SupportEmail/Phone per department/region (see Department Matrix)Initial contact for subscriptions, delivery, service.
Level 2Department Head / ManagerSpecific emails like editorial@…, businessqueries@…, tech@…Unresolved issues or specific departmental queries.
Level 3Grievance Officer (HT Digital Streams Ltd)Mr. Binoy Prabhakar (grievance@htdigital.in, 011-66561579)Escalated complaints regarding digital platforms.
Level 4Corporate Office / Registered Officecorporatedept@hindustantimes.com, +91-11-23704600, Registered Office addressesFormal corporate complaints or investor relations.

SECURITY & FRAUD AWARENESS

RiskOfficial VerificationRed Flags
Unauthorized Content DistributionDisclaimer states content/e-paper is for personal use only. Unauthorized copying, forwarding, distribution is prohibited. Legal action possible.Offers of shared PDFs/e-papers, links from unofficial sources.
E-Paper PDF PasswordPassword is your registered email id OR mobile number with country code (e.g., 919899XXXXXX).Any request for a different password or payment for access.
ImpersonationOfficial contacts end with @hindustantimes.com, @htlive.com, @livemint.com, @livehindustan.com, @htdigital.in.Emails from personal IDs (Gmail, Yahoo) claiming to be HT support.
Account SecurityUse official login portal: https://accounts.hindustantimes.com.Links in emails redirecting to lookalike login pages.

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