How to Reset Your Password on the Tamil Nadu Rural Development (VPTax) Portal

If you have forgotten your password for the Tamil Nadu Rural Development & Panchayat Raj Department’s VPTax portal, you can reset it through a secure, multi-step process. Here is a complete guide.

Step-by-Step Password Reset Process

Step 1: Access the Forgot Password Page

Visit the official VPTax portal: https://vptax.tnrd.tn.gov.in/
On the homepage, click the “உள்நுழை” (Login) button/link in the top menu. This will open a login modal/popup.
In the login popup, look for the link that says “Forgot Password?” (English) or “கடவுச்சொல் மறந்து விட்டீர்களா?” (Tamil).
Click the “Forgot Password?” link. It will take you to the dedicated password recovery page (project/forms/Public/UserForgotPassword.php).

Step 2: Complete the Multi-Step Form
The password reset is a 3-step wizard with a progress bar.

Step 2.1: User Name Verification

In the first step (“User Name Verification”), you will see two fields:
- User Name: Enter your registered username for the portal.
- Mobile Number: Enter the mobile number linked to your account.
Fill in both details accurately and click “Next” to proceed to Step 2.

Step 2.2: OTP Verification

The system will send a One-Time Password (OTP) to the mobile number you provided.
Enter the OTP you receive in the designated field on this screen.
Click “Next” to verify the OTP and move to the final step.

Step 2.3: Enter New Password

In the final step (“Enter New Password”), you will create a new password:
- New Password: Enter a strong, new password.
- Confirm Password: Re-enter the exact same password to confirm.
Click “Finish” or “Submit” to complete the process.

Step 3: Confirmation and Login

Upon successful completion, you should see a “Success !” message.
Click the “Click to login” link, which will redirect you back to the main portal homepage (https://vptax.tnrd.tn.gov.in/).
Open the login modal again and sign in using your User Name and your new password.

Important Notes & Troubleshooting

Prerequisites: You must know your exact User Name and the registered mobile number. Both are required to initiate the process.
OTP Not Received?
- Wait 2-5 minutes. SMS delivery can be delayed.
- Ensure Correct Number: Double-check the mobile number you entered matches the one in your portal profile.
- Re-request OTP: Go back to Step 1 and resubmit your details.
User Type: Note that the portal has separate logins for Village Level Users and Other Users/Administrators. Ensure you are using the correct credentials for your user category.
Clear Instructions: The form states “Fill all form field to go to next step”. Do not leave any field blank.
Password Strength: Create a strong password as per the portal’s policy (likely requiring a mix of letters, numbers, and special characters).

Quick Links for Reference:

Portal Home: https://vptax.tnrd.tn.gov.in/
Forgot Password Page: project/forms/Public/UserForgotPassword.php
Help Page: https://vptax.tnrd.tn.gov.in/project/reports/Public/Help.php
FAQ: https://vptax.tnrd.tn.gov.in/faq/index.php
Contact Us: https://vptax.tnrd.tn.gov.in/project/reports/Public/ContactUs.php

Need Further Assistance?

If the self-service process fails:

Consult the Help Page: Use the “உதவி” (Help) link in the main menu for detailed guides.
Check FAQs: The “வினா விடை” (FAQ) section may have answers to common login issues.
Contact Support: Use the “தொடர்புகொள்ள” (Contact Us) page to find official email (e.g., vptax-tn@panchayat.gov.in) or other contact details for technical support.
Screen Reader Access: If you are using a screen reader, a dedicated “Screen-Reader” page is available for accessibility information.

Security Reminder: The OTP is valid for a short time. Do not share it with anyone. The TN Rural Development department will never ask for your OTP or password via phone call. After logging in, you can review and update your profile contact details if needed.

Customer Care Phone Number