Customer Care Phone Number

If you’ve forgotten your password for the Government of Punjab’s recruitment portal (recruitment.py.gov.in), you can easily reset it using the “Forget Password” feature. Here’s a complete guide.

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Step-by-Step Password Recovery Guide

Step 1: Navigate to the Login Area

1. Go to the official Punjab Recruitment Portal: https://recruitment.py.gov.in
2. On the homepage, locate and click on the “Login” link or button in the website header/menu.

Step 2: Access the Forget Password Option

1. On the Login page, look for a link or tab labeled “Forget Password” (as seen in the extracted interface).
2. Click on “Forget Password”. This will open a pop-up or redirect you to the password recovery page.

Step 3: Enter Required Details
In the “Forget Password” dialog box, you will need to provide:

• User Name: Enter your registered username or user ID for the portal.
• Captcha: A security captcha will be displayed. You need to:
  • View the captcha image/characters.
  • Click the circular arrow (↻) icon to refresh if the captcha is unclear.
  • Type the characters exactly as shown in the “Enter Captcha” field. It is case-sensitive.

Step 4: Submit the Request

1. After correctly filling in both fields, click the “Okay” button to submit your password reset request.
2. If you wish to cancel the process, click the “Cancel” button, which will take you back to the homepage (/).

Step 5: Next Steps (Expected)

• If the User Name and Captcha are verified correctly, the system will process your request.
• Standard Process: Typically, a password reset link or a One-Time Password (OTP) will be sent to the email address or mobile number registered with your account. The extracted text does not show this step explicitly, but this is the standard procedure.
• Check your registered email inbox (and spam/junk folder) or SMS for instructions.

Step 6: Set a New Password

1. Follow the link or use the OTP received to access the password reset page.
2. Create a strong new password and confirm it.
3. Submit the form. Your password will now be updated.

Step 7: Log In
Return to the Login page (/login) and access your account using your User Name and the new password.

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Important Notes & Troubleshooting

• Know Your Username: This process requires your exact User Name. If you have forgotten this as well, you may need to contact support.
• No Email/SMS Received?
  • Check Spam/Junk Folder: The automated message might be filtered.
  • Verify Contact Details: Ensure the email/phone number you provided during registration is correct and active.
  • Re-attempt: Ensure the captcha was entered correctly and submit the request again.
• Captcha Issues: Use the refresh (↻) button if the captcha is illegible. Type the characters exactly as displayed, respecting uppercase and lowercase letters.
• User Manual: If you encounter difficulties, consult the “User Manual” available on the portal (/user-manual) for detailed guidance on all processes, including password recovery.

Quick Links for Reference:

• Portal Home: https://recruitment.py.gov.in
• Login Page: /login
• User Manual: /user-manual
• Contact Us: /contacts (for support issues)

Need Further Assistance?

If the self-service recovery does not work:

1. Use the ‘Contact Us’ Page: Visit the “Contact Us” (/contacts) section of the website to find official contact details (email, phone, address) for the Punjab Recruitment Board’s helpdesk.
2. Check Notifications: Monitor the “News & Notifications” (/news-and-notification) section for any official announcements or updates regarding portal access or technical issues.
3. Visit in Person: For critical issues, you may need to contact or visit the Directorate of Personnel, Government of Punjab (linked as “DP & AR” on the site: https://dpar.py.gov.in/).

Remember: Always use a strong, unique password. After successfully logging in, it’s a good practice to update your profile and ensure your contact information (email, phone) is current for future recoveries.