Customer Care Phone Number

The Complete Guide to Quotex (QXBroker) Customer Care & Official Support

If you’re searching for a Quotex customer care phone number, this guide provides the definitive answer and all official, secure methods to contact their support team. Based on thorough analysis of Quotex’s official documents and website, this article details exactly how to get help, warns against common scams, and provides solutions for frequent user issues.

Critical Information Upfront: Official Contact Details

First and foremost, Quotex (QXBroker) does not offer customer support via a public phone number. Any site claiming to provide a Quotex phone number is unofficial and likely a scam.

Here are the only official and secure methods to contact Quotex support:

Contact Method	Details & Purpose	Official Link/Address
In-Platform Support (Primary Method)	For users with active account access. Fastest and most secure.	Log in → Go to your Profile → Find the “Support” section.
Website Contact Form	For account recovery, login issues, or if you cannot access your account.	Use the “Contacts” form at the bottom of qxbroker.com.
Official Email (Limited Use)	Primarily for formal disputes related to payments. Not for general support.	support@qxbroker.com
Social Media (Info Only)	For news and updates. NOT for support requests.	Facebook: @quotexio Instagram: @quotex_io Telegram: quotex_official
Corporate Address	Legal registration address (for official correspondence).	ON SPOT GROUP LLC Main Street, P.O. Box 625 Charlestown, St. Kitts and Nevis

How to Get Support: Step-by-Step Instructions

Step 1: Use the In-Platform Support (Recommended)

If you can log in, this is your best option for quick help with trading, withdrawals, or platform features.

1. Log into your Quotex account on the website or app.
2. Navigate to your profile or account settings.
3. Look for the “Support” or “Help” section.
4. Describe your issue and submit a ticket. The support team will respond directly within your account.

Step 2: Use the Official Website Contact Form (For Login Issues)

If you cannot access your account, follow these steps:

1. Go to the official Quotex website: https://qxbroker.com.
2. Scroll to the very bottom of the page.
3. Click on the “Contacts” link.
4. Fill out the form with:
   • Account Email (the email your lost account was registered to).
   • Your Contact Email.
   • A detailed message explaining your problem.
   • Any necessary attachments (screenshots, documents).

Common User Issues & Direct Solutions

Problem 1: Account Closed or Deleted

Based on Quotex’s official policy, accounts are closed for four main reasons. Here’s what to do:

Reason for Closure	Can it be Restored?	Action to Take
Inactivity (No login for 3+ months, $0 balance)	No.	Register a new account using a different email address.
Self-Deletion (No funds)	No.	Register a new account (if you have no other active accounts).
Self-Deletion (With funds)	Maybe.	Use the Contacts form immediately. You will be asked to provide a Selfie with ID and deposit receipts.
Duplicate Account (Violation of 1 account rule)	No.	You cannot have multiple accounts. Only one will remain active.
Violation of Service Agreement	Case-by-case.	Contact support via the Contacts form for details and potential refund.

Problem 2: Forgotten Password or Login Issues

Do not search for a phone number. Instead:

1. Go to the Quotex login page.
2. Click on “Password Recovery” or “Forgot Password?”.
3. Enter the email address you used to register.
4. Follow the instructions sent to your email to reset your password.

⚠️ Critical Warnings: How to Avoid Scams

• NO PHONE SUPPORT: Quotex explicitly states they do not offer support via phone calls. Any “customer care number” you find is fraudulent.
• NO SOCIAL MEDIA SUPPORT: Do not send your account details or problems to Instagram DMs, Facebook comments, or Telegram chats. These are not official support channels.
• NO UNOFFICIAL EMAILS: Beware of emails from addresses like quotex-support@gmail.com or similar. The only legitimate email is support@qxbroker.com, and it’s not for general queries.
• ONLY USE OFFICIAL LINKS: Always navigate to the site directly by typing qxbroker.com into your browser. Do not click on links from search ads or unsolicited messages.

Practical Tips for Effective Support

1. Be Detailed: When submitting a request, clearly describe your issue, include the affected account email, and any relevant transaction IDs.
2. Use Attachments: For verification or payment issues, attach clear screenshots (in JPG, PNG, or PDF format, max 2MB per file).
3. Check Spam Folder: If you requested a password reset, check your email’s spam/junk folder.
4. Be Patient: Allow reasonable time for the support team to respond, especially during peak hours.

Frequently Asked Questions (FAQ)

Q: What is the Quotex 24/7 customer care number?
A: There is no public customer care phone number. All support is handled electronically through the official platform “Support” section or the website “Contacts” form for security and efficiency.

Q: How can I speak directly to a Quotex agent?
A: Direct, real-time conversation (like live chat or phone) is not offered. You communicate with agents via the ticketing system within the secured platform or through the contact form, which is the safest method to protect your account and personal information.

Q: I see a +44 or other phone number online for Quotex. Is it real?
A: No. These numbers are run by scammers. Quotex’s official legal documents and website repeatedly state that phone support is not provided. Engaging with these numbers could lead to phishing attempts and financial loss.

Q: How long does Quotex support take to respond?
A: Response times vary but are typically within 24-48 hours. Requests submitted through the in-platform “Support” section from an active account are usually addressed fastest.

Q: Who owns Quotex?
A: Quotex is operated by ON SPOT GROUP LLC, registered at Main Street, P.O. Box 625, Charlestown, St. Kitts and Nevis. The company owns the domain qxbroker.com.

Q: Is Quotex available in my country?
A: Quotex services are NOT available in the USA, Canada, Hong Kong, EEA countries, Israel, Russia, and for persons under 18 years of age.

---

Disclaimer: Trading on Quotex involves significant risk. You can lose your invested capital. The information in this guide is for reference based on publicly available documents as of 2026. Always refer to the official Quotex website for the most current policies and contact procedures.