If you’re searching for the Slumberkins customer care phone number or want to reach co-founder Callie Christensen, this guide provides the verified, official contact details and clarifies the most effective ways to get support.
Official Slumberkins Customer Service Contact
Important Note: Slumberkins is a mission-driven company built by a small team. They prioritize detailed, email-based support over a traditional call center. Here are the only official contact methods:
Primary Customer Support (For Orders & General Help)
- Email:
hello@slumberkins.com- This is the main and fastest channel for all customer inquiries: order status, returns, product questions, and shipping.
- Reported Business Phone:
(360) 953-3331- Critical Warning: This is a general business line listed in corporate directories. It is NOT a dedicated customer service helpline. Wait times can be long, and it is not the method Slumberkins promotes for support. Email is always the recommended first step.
Contact for Callie Christensen (Co-Founder & Co-CEO)
Callie Christensen is the visionary behind the Slumberkins brand. For legitimate business, press, media, or high-level partnership inquiries, her professional contact is:
- Professional Email:
callie@slumberkins.com- Source: Company directories (ContactOut, Tracxn) and professional profiles.
- Use Appropriately: This email is for professional correspondence only. Sending order complaints or customer service requests here will delay resolution, as those are handled by a dedicated team.
Step-by-Step Guide to Getting Your Issue Resolved
Follow this path for the quickest and most effective help:
- First, Visit the Official FAQ: Most common questions about orders, shipping, returns, and products are answered on the Slumberkins FAQ page.
- Email Customer Support: If your issue isn’t in the FAQ, send a clear, detailed email to
hello@slumberkins.com. Always include your full name and order number. - Use Specialized Channels for Specific Needs:
- Educators & Schools:
hellofeelings@slumberkins.com - Wholesale/Business Inquiries: Use the Wholesale Contact Form.
- Accessibility Feedback:
hello@slumberkins.com
- Educators & Schools:
Callie Christensen’s Official Social Media & Brand Channels
Callie Christensen engages with the community primarily through the Slumberkins brand channels and her professional profiles. Here are the verified official accounts:
| Platform | Official Handle / Profile | Nature of Content |
|---|---|---|
| Callie Christensen (Personal) | @calliechristensen on Instagram | Account is Private – Personal insights, family. |
| Callie Christensen (Professional) | Callie Christensen on LinkedIn | Professional network, business insights. |
| Slumberkins (Main Brand) | @slumberkins on Instagram | Product launches, emotional learning tips, community. |
| Slumberkins (Community) | Slumberkins on Facebook | Announcements and caregiver community. |
⚠️ Scam Alert:
Callie Christensen does not have public official profiles on Snapchat, TikTok, or a personal YouTube channel for brand communication. Any accounts claiming to be her on those platforms are fake. She appears in official interviews on the Slumberkins brand channels.
Addressing Common User Pain Points
Pain Point: “I need to talk to someone on the phone right now about my order.”
- Solution: Slumberkins’ operational model is built on asynchronous email support (
hello@slumberkins.com) to ensure each query receives thorough attention from their small team. This is intentional and allows for better service tracking.
Pain Point: “I have a great business idea for Slumberkins. How do I contact the CEO?”
- Solution: For professional partnership proposals, a concise, well-written email to
callie@slumberkins.comis the appropriate channel. Attach a brief summary or pitch deck.
Pain Point: “I found a different customer service number online. Is it legitimate?”
- Solution: Be extremely cautious. Scammers often list fake support numbers. The only number associated with Slumberkins is
(360) 953-3331, and it is not a customer service line. Always initiate contact through the official website (slumberkins.com) or the emails listed above.
Frequently Asked Questions (FAQ)
Q: What is Callie Christensen’s direct customer care phone number?
A: She does not have one. As a co-CEO, Callie Christensen is not the point of contact for customer care. The company’s customer service is handled professionally by a team via hello@slumberkins.com. The business phone (360-953-3331) is not a support line.
Q: Can I DM Callie Christensen on Instagram for faster help?
A: No. Her Instagram is personal/private. Direct Messages (DMs) to founders for customer service will not be answered and will delay your resolution. The official support email exists to serve you.
Q: Where is Slumberkins located?
A: The company headquarters is at 204 W 5th St, Vancouver, Washington, 98660, USA. This is a corporate office, not a retail storefront.
Q: What is Callie Christensen’s background?
A: Callie Christensen holds a Master’s in Teaching with endorsements in Elementary Education and Special Education. She is a former teacher and a mother of three, which directly informs her role as Chief Brand Officer.
Q: I’m a member of the press. How do I request an interview?
A: Press inquiries should be directed to callie@slumberkins.com with “PRESS INQUIRY” in the subject line. You can also find more information on their Media/Press page.
Customer Care Phone Number 
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