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Zahid Latif Khan (ZLK Securities & Islamic Financial) Customer Care: Official Contact Number & Support Guide

Official Contact Details for ZLK Group (Zahid Latif Khan)

For inquiries related to either ZLK Securities (conventional brokerage) or ZLK Islamic Financial Services (Shariah-compliant), use the verified contact information below. These are the official and direct channels.

Corporate Headquarters & Primary Contact Hub

This is the main office for ZLK Securities, the group’s founding company.

EntityContact Details
ZLK Securities Corporate OfficeAddress: 412, 4th Floor, Islamabad Stock Exchange (ISE) Towers, 55-B, Jinnah Avenue, Islamabad.
Office Phone: +92 (51) 2894401-05
Mobile/Cell: +92-321-5111288
Email: info@zlksec.com
Website: www.zlk.com.pk

ZLK Islamic Financial Services Contact Details

For Shariah-compliant investment and brokerage services, contact this separate entity.

EntityContact Details
ZLK Islamic Financial ServicesOffice Phone: +92 51 2894333-34
Mobile/WhatsApp: +92-30-46668999 (Key line for inquiries)
Email: info@zlkislamic.com.pk
Website: www.zlkislamic.com.pk

Key Personnel & Social Media

  • Chairman: Mr. Zahid Latif Khan leads both ZLK Securities and ZLK Islamic Financial Services.
  • Instagram (Personal): @zahid_latif_khan (For professional profile, not for direct customer service).
  • Official Facebook: ZLK Islamic Financial Services (Active for updates).

How to Get Support: Step-by-Step Guide Based on Your Need

Follow this structured approach to resolve your query efficiently.

1. For ZLK Securities (Conventional Brokerage) Queries

Recommended Channel: Call the Corporate Office.

  • Step 1: Have your client ID or account details ready.
  • Step 2: Dial the main office line: +92 (51) 2894401-05. For specific departments like the Facilitation Centre, you may be directed to extensions.
  • Step 3: For complaints, refer to the official “Complaint Handling” section on their website, which lists designated contact persons.

2. For ZLK Islamic Financial Services (Shariah-Compliant) Queries

Recommended Channel: WhatsApp/Mobile or Email.

  • Step 1: The mobile/WhatsApp number (+92-30-46668999) is prominently used for business development and client support for Islamic services.
  • Step 2: Clearly specify you are inquiring about “Shariah-compliant” services to be directed correctly.
  • Step 3: Visit zlkislamic.com.pk for digital onboarding (“Open Account”) tutorials and guides.

3. For Roshan Digital Account or PMEX (Mercantile Exchange) Services

Recommended Channel: Corporate Office Phone or Email.

  • Step 1: As these are specialized services under ZLK Securities, contact the corporate office.
  • Step 2: Ask directly for the “Roshan Digital Account” or “PMEX” desk when connected.

4. For Branch-Specific Inquiries (Rawalpindi, Wah Cantt)

Recommended Channel: Contact through Corporate HQ first.

  • Step 1: Contact the Islamabad corporate office at +92 (51) 2894401-05.
  • Step 2: Request the direct contact number for the Rawalpindi (Chaklala) or Wah Cantt branch facilitation centres.

⚠️ Critical Warning: Avoiding Confusion & Scams

Given the two distinct entities under the ZLK Group, clarity is essential for a safe experience.

  • 🚨 Distinct Entities, Different Numbers: ZLK Securities (conventional) uses +92 (51) 2894401-05 and info@zlksec.com. ZLK Islamic Financial Services uses +92 51 2894333-34 / +92-30-46668999 and info@zlkislamic.com.pk. Using the wrong channel will delay your query.
  • 🚨 Official Websites Only: Only use zlk.com.pk for Securities and zlkislamic.com.pk for Islamic services. Do not trust look-alike sites or contact details from unofficial blogs or forums.
  • 🚨 No Personal Financial Requests: Official representatives will never ask for your online banking passwords or OTPs over the phone or WhatsApp.
  • 🚨 Social Media Caution: Mr. Zahid Latif Khan’s personal Instagram is for his professional profile. Do not use it for customer service complaints or account-specific queries. Use official business channels instead.

Practical Tips for Effective Communication

  1. Call Timing: Contact during Pakistan Stock Exchange trading hours (9:30 AM – 3:30 PM PKT, Mon-Fri) for operational queries. For other matters, standard business hours apply.
  2. Be Prepared: Before calling, note down your Client ID, CNIC, and the specific nature of your issue (e.g., “trade execution,” “statement request,” “account opening status”).
  3. Email for Documentation: For instructions, complaints, or service requests that need a paper trail, always use email (info@zlksec.com or info@zlkislamic.com.pk) and keep a record.
  4. Escalation Path: If your issue is unresolved, ask to speak with the Compliance Department or the designated Complaint Handling Officer whose details are listed on their website.

Frequently Asked Questions (FAQ)

Q1: What is the official customer care phone number for Zahid Latif Khan’s companies?
A: It depends on the company:

  • ZLK Securities (Conventional): +92 (51) 2894401-05
  • ZLK Islamic Financial Services: +92 51 2894333-34 and +92-30-46668999 (WhatsApp).

Q2: Who is Mr. Zahid Latif Khan?
A: Mr. Zahid Latif Khan is the founding Chairman of both Zahid Latif Khan Securities (Pvt) Limited and ZLK Islamic Financial Services (Pvt) Limited. He is a prominent broker and strategic thinker in Pakistan’s capital markets.

Q3: Are ZLK Securities and ZLK Islamic Financial Services the same?
A: No. They are sister companies under the ZLK Group but are separate legal entities. ZLK Securities deals in conventional brokerage, while ZLK Islamic Financial Services is Pakistan’s first dedicated Shariah-compliant brokerage firm. They have different contact details, websites, and management.

Q4: What is the official address of ZLK’s head office?
A: The corporate office for ZLK Securities is at 412, 4th Floor, ISE Towers, 55-B, Jinnah Avenue, Islamabad. ZLK Islamic Financial Services is also located in the same complex (ISE Towers) at a different suite.

Q5: How can I file a formal complaint?
A: Both companies have a formal “Complaint Handling” procedure. Contact the respective corporate office via phone or email first. The official website (zlk.com.pk) lists the designated complaint officers’ details under the Compliance section.

Q6: What services does ZLK Securities offer?
A: Services include Roshan Digital Account facilitation, Pakistan Mercantile Exchange (PMEX) trading, investment solutions, and full-service stock brokerage on the PSX.

For the most current and direct contact information, always refer to the official “Contact Us” pages:

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