Customer Care Phone Number

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Yoho Footwear Customer Care: Official Contact Number, Email & Support Guide

If you need immediate assistance from Yoho Footwear, here are the official and verified contact channels. Always use these to avoid scams.

Primary Customer Support Contact Details

Based on the official website and policy pages, here are the main points of contact:

Support ChannelContact DetailsAvailability / Purpose
Customer Care Helpline+91-920516289010:00 AM to 6:00 PM (Primary Number)
Customer Care Landline011-40534149For immediate assistance (as per FAQ)
WhatsApp Support+91-9205185352Chat support via WhatsApp
General & Support Emailsupport@yoholife.comFor queries, order modifications, cancellations
Grievance & Listening Emaillisten@yoholife.inFor complaints and feedback
Nodal Officer Emailnodal-officer@yoholife.inOfficial grievance redressal
Returns/Refunds Emailinfo@yoholife.inFor return and exchange requests

Official Social Media & Website Links

For updates and non-urgent queries, you can connect on these verified official platforms:

Step-by-Step Guide to Resolve Common Issues

How to Track Your Order

  1. Go to www.yoholife.com.
  2. Click on ‘My Account’.
  3. Under ‘My Account’, select ‘My Order’ and click on ‘Track My Order’.
  4. Enter the Tracking Number sent to your email after dispatch.

How to Modify or Cancel an Order

You can only cancel/modify an order before it has been dispatched.

  1. Log in to ‘My Account’ on the website.
  2. Go to ‘My Order’ and click on ‘Modify’.
  3. Make the necessary changes and click ‘Save Changes’.
  4. Alternatively, email support@yoholife.com or call 011-40534149 for immediate help.

How to Initiate a Return or Exchange

  1. Refer to the official Return and Exchange Policy page on the website.
  2. Initiate the request through Yoho’s chat portal or customer care.
  3. Send an email to info@yoholife.in for return/exchange requests.
  4. Refunds are processed in 24-48 hours and reflect in your account in 7-10 days.

Forgot Password?

Click on the ‘Forgot Password’ option on the login page. A password reset link will be sent to your registered email address.

Critical Warnings & Consumer Tips

Beware of Scams and Unofficial Channels

  • Only One Primary Number: The main customer care number is +91-9205162890 (10 AM – 6 PM). Be wary of any other number claiming to be Yoho’s primary helpline.
  • No Cash on Delivery: As per the latest FAQ, Cash on Delivery (COD) is not available. Do not trust any agent requesting cash payment upon delivery.
  • Official Domains Only: All genuine emails will come from domains @yoholife.in or @yoholife.com. Do not share personal or payment details over phone calls from unverified numbers.
  • No Physical Stores: Yoho operates only online and does not have physical retail stores. Anyone claiming otherwise is not official.

Practical Tips for Faster Resolution

  • Call During Hours: For phone support, call between 10:00 AM to 6:00 PM for a guaranteed response.
  • Use Email for Documentation: For order changes, grievances, or return requests, always use email (support@yoholife.com or listen@yoholife.in) to have a written record.
  • Have Details Ready: When contacting support, keep your order number, registered email address, and contact number handy.
  • Check FAQ First: Many common questions about delivery (4-7 business days), shipping (free across India), payments, and sizing are answered on the official FAQ page.

Frequently Asked Questions (Based on Actual User Queries)

Q1: What is the correct Yoho footwear customer care phone number?
A: The official primary customer care phone number is +91-9205162890, operational from 10:00 AM to 6:00 PM. You can also use the landline 011-40534149 for assistance.

Q2: How can I speak to a Yoho customer care executive?
A: Dial 9205162890 during business hours. For complex issues, emailing listen@yoholife.in ensures your grievance is formally logged and tracked.

Q3: What if I receive a damaged or incorrect order?
A: Contact Customer Care within 2 business days of receipt at 9205162890 or email support@yoholife.com with your order details and supporting images of the damaged product.

Q4: Can I change my delivery address after placing an order?
A: Yes, but only if the item has not been dispatched. Email support@yoholife.com or call 011-40534149 immediately with your order number and new address.

Q5: Where is Yoho’s corporate office located?
A: The registered corporate office address is: First Floor, M-24, Block-M, Badli Industrial Area Phase 1, Gate Number-4, Delhi, 110042, India. This is not a customer walk-in center.

Q6: How do I report a scam or fake customer care number?
A: Report any fraudulent numbers or communication to the official nodal officer at nodal-officer@yoholife.in.

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