Official VegNonVeg Customer Care Contact Details
For immediate assistance with orders, products, or shipments, use the primary customer care channels verified by VegNonVeg.
Primary Customer Care Helpline & Email
Based on official social media announcements and support pages, the main point of contact is:
- Customer Care Phone Number:+91 98703 19997
- Source: Official VegNonVeg Facebook & Instagram posts, and RocketReach profile.
- Purpose: Use for queries related to products, order status, and shipment tracking.
- General Support Email:hello@vegnonveg.com
- Source: Official website contact pages
- Purpose: For general inquiries, return/exchange requests, and feedback.
- Careers Email:work@vegnonveg.com
- Source: Official “Careers” page on vegnonveg.com.
Store Timing for Support: All stores and likely customer care operations follow timings from 11:00 AM to 9:00 PM.
Official Store Locations & Addresses
Visit or contact these official VegNonVeg boutiques for in-person support, pickups, and exchanges.
H3: Delhi/NCR Stores
| City/Area | Full Address | Contact & Timings |
|---|---|---|
| Gurugram | HSS Apparel Pvt. Ltd., Shop No. 8C, Ground Floor, Grand View High Street, Golf Course Ext Rd, Sector 59, Ghata, Gurugram, Haryana 122001 | Time: 11am – 9pm Email: hello@vegnonveg.com |
| South Delhi (Safdarjung) | HSS Apparel Pvt. Ltd., Commercial Complex, B 6/19, Opp Safdarjung Enclave, Block B6, Deer Park, Safdarjung Enclave, New Delhi – 110029 | Time: 11am – 9pm Email: hello@vegnonveg.com |
H3: Other Metro Cities
| City | Full Address | Contact & Timings |
|---|---|---|
| Mumbai | B 501, 506, Hill Rd, Ranwar, Bandra West, Mumbai, Maharashtra 400050 | Time: 11am – 9pm Email: hello@vegnonveg.com |
| Bengaluru | HSS Apparel Pvt. Ltd., 1154, 12th Main Rd, Hal, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560038 | Time: 11am – 9pm Email: hello@vegnonveg.com |
How to Resolve Common VegNonVeg Issues
Based on user search patterns and official policy pages, here are solutions for frequent customer pain points.
H2: For Order, Shipping & Delivery Queries
- Tracking an Order: Use the link provided in your confirmation email. For further help, call the customer care number +91 98703 19997.
- Shipping Timeframe: Refer to the “Shipping Information” page on their website for details on delivery partners and timelines.
- Direct Contact: For urgent shipment questions, the brand has historically encouraged customers to DM (Direct Message) their official social media accounts.
H2: For Returns & Exchanges
This is a critical user pain point. Adhere strictly to the official policy:
- Request Window: You must initiate a return or exchange request within 48 hours of delivery.
- Official Method: Send a detailed email to hello@vegnonveg.com with your order number and reason.
- In-Store Option: You can also visit your nearest VegNonVeg store for exchanges.
- Important Warning: Returns, exchanges, and cancellations are NOT allowed on sale items or products marked under ‘Markdowns.’ Always check the product page before purchasing.
Official Social Media & Web Channels
To stay updated and for alternative contact methods, use these verified platforms.
H2: Verified Social Media Handles
- Instagram: @vegnonveg (612K+ followers) – Often used for updates and DMs.
- Facebook: VegNonVeg (Official Page)
- LinkedIn: VegNonVeg (Company Page)
**H2: Essential Website Links
- Main Website: https://www.vegnonveg.com
- Store Locator: https://www.vegnonveg.com/store-locator
- Return/Exchange Policy: https://www.vegnonveg.com/return-and-exchange
- Shipping Info: https://www.vegnonveg.com/shipping-information
Critical Warnings & Tips for Customers
- ⚠️ Beware of Unofficial Numbers & Scams: The only phone number officially shared by VegNonVeg is +91 98703 19997. Do not trust other numbers found on unverified blogs or portals. Always cross-check contact details from the official website or social media bios.
- For Quickest Response: Use the correct email for your issue. General queries go to
hello@vegnonveg.com, while career-related emails go towork@vegnonveg.com. - Check Policies Before Buying: Familiarize yourself with the no-return policy on sale items to avoid disappointment.
- Store Visits: All stores open at 11 AM. Calling a store directly may be challenging; visiting in person during operational hours is often the most effective way for complex issues.
VegNonVeg FAQ (Based on Real User Queries)
Who is the owner of VegNonVeg?
VegNonVeg is operated by HSS Apparel Private Limited. Specific founder information is not listed in the provided public data.
When was VegNonVeg founded?
The brand is recognized as India’s first multi-brand sneaker store and was established in 2016, as per its Instagram profile.
Does VegNonVeg have an international shipping policy?
The provided data does not specify international shipping. Please check the “Shipping Information” page on their website or email hello@vegnonveg.com for clarification.
What should I do if the customer care number is not working?
If the helpline is unresponsive, the recommended escalation path is:
- Send a detailed email to hello@vegnonveg.com.
- Reach out via Instagram Direct Message (DM) to
@vegnonveg. - Visit your nearest physical store address provided above.
Is the VegNonVeg website safe for online payment?
Yes, the official website https://www.vegnonveg.com is the legitimate and secure platform for all online transactions. Avoid any duplicate or look-alike sites.
Customer Care Phone Number 
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