Customer Care Phone Number

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Spenta Multimedia Customer Care: Complete Contact Directory & Support Guide

Department-Specific Contact Numbers (Choose Correct One)

For INFINITI or IMPERIA Magazine Readers:

  • Primary Method: Call or send SMS “Call Me” to 70433 70433
  • Alternate Number: 70433 38199
  • Service Hours: 9:00 AM to 7:00 PM, Monday to Friday
  • Important: Use your registered mobile number only
  • Alternative Contact: Send code ‘RM‘ to 7070022222 to get your Relationship Manager’s details

For Digital Marketing Services (Spenta Digital):

  • Direct Helpline: +91 9820000735
  • Location: 5th Floor, Industry House 159, Churchgate Reclamation, Mumbai
  • Best For: Website development, SEO, social media management queries

For Corporate & Publishing Services:

  • New Delhi Office: 011-4669 9999 (Custom/Consumer/Book Publishing)
  • Ambernath Press: +91 9594939474
  • General Email: bobby@spentamultimedia.com

Step-by-Step Problem Resolution Guide

Step 1: Identify Your Query Type

  • Subscription/Delivery Issue: → Use Circulation Email
  • Magazine Content/Account Query: → Use SMS Service to 70433 70433
  • Business Service Inquiry: → Contact Delhi HQ or relevant department email
  • Digital Marketing Project: → Call Spenta Digital directly

Step 2: Choose Optimal Contact Method

  • Urgent Magazine Issues: Call during working hours
  • Non-urgent/Detailed Queries: Email with clear subject line
  • Subscription Management: Use online portal at http://subscribe.spentamultimedia.com/

Step 3: Prepare Required Information

  • Registered mobile number (for magazine queries)
  • Subscription details or customer ID
  • Previous correspondence reference
  • Clear description of your issue

Email Contact Directory for Efficient Support

DepartmentEmail AddressTypical Response TimeBest For
Circulation & Subscriptionscirculation@spentamultimedia.com24-48 hoursDelivery issues, renewal queries, address changes
Digital Marketing Servicesravi.s@spentamultimedia.com48 hoursWebsite, SEO, social media services
Human Resources/Careershr@spentamultimedia.com3-5 daysJob applications, recruitment queries
General Corporate Inquiriesho@spentamultimedia.com48-72 hoursPartnership, media, press releases
Custom Publishing Projectsbobby@spentamultimedia.com24-48 hoursCorporate magazine services

Important Warnings & Scam Alerts

⚠️ Critical Safety Information:

  1. No OTP/Password Requests: Legitimate Spenta representatives will never ask for OTPs, passwords, or bank details over phone
  2. Verified Numbers Only: Only use numbers listed on official website (spentamultimedia.com/contact-us)
  3. Social Media Caution: Do not share personal/financial information via Facebook or LinkedIn messages
  4. Payment Verification: All payments should be made against official invoices only
  5. Fake Customer Care Numbers: Beware of search results showing “1800” or toll-free numbers for Spenta Multimedia

Practical Tips for Faster Resolution

Email Best Practices:

  • Use clear subject lines: “[Service Type] – [Your Name] – [Brief Issue]”
  • Include your customer ID or registered phone number
  • Attach relevant screenshots or documents
  • Send during business hours (9:30 AM – 6:00 PM IST)

Phone Call Preparation:

  • Have your details ready before calling
  • Call between 10 AM – 5 PM for quicker connections
  • Note down the representative’s name and time of call
  • Follow up via email if issue isn’t resolved

Optimal Contact Times:

  • Magazine Support: Tuesday-Thursday, 10 AM-4 PM (less busy)
  • Corporate Inquiries: Weekday mornings
  • Digital Services: Any business day, email preferred

4. FREQUENTLY ASKED QUESTIONS (FAQ)

Q1: Is there a single customer care number for all Spenta Multimedia services?
A: No. Spenta operates through department-specific contacts. Magazine subscribers use 70433 70433, digital marketing clients use +91 9820000735, and corporate inquiries go through 011-4669 9999.

Q2: Why isn’t my Relationship Manager responding to calls?
A: Ensure you’re calling from your registered number during working hours (9 AM-7 PM, weekdays). If no response, send an SMS “Call Me” to 70433 70433 or email circulation@spentamultimedia.com.

Q3: How do I change my magazine delivery address?
A: Email circulation@spentamultimedia.com with your subscriber ID, old address, new address, and registered mobile number. Allow 7-10 days for processing.

Q4: What’s the difference between Spenta Multimedia and Spenta Digital?
A: Spenta Multimedia is the parent company offering publishing services. Spenta Digital is their specialized division for web development, SEO, and digital marketing services with separate contacts.

Q5: Are the contact numbers toll-free?
A: No. All contact numbers are standard mobile/landline numbers. Be cautious of any “toll-free” numbers claiming to be Spenta customer care.

Q6: How long does email support take to respond?
A: Typically 24-48 business hours. For urgent magazine issues, use the phone service. For corporate matters, allow 48-72 hours.

Q7: Can I visit their offices directly?
A: Yes, but appointments are recommended. Corporate offices are in New Delhi (Barakhamba Road) and Mumbai (Churchgate). Bring relevant documents and ID proof.

Q8: Where can I subscribe to their magazines online?
A: Use the official subscription portal: http://subscribe.spentamultimedia.com/

Last Updated: Based on official data from spentamultimedia.com. Contact information subject to change. Always verify from official website.

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