Based on verified corporate records and official directories, Mr. Zahoor Abdul Ghaffar serves as the Chief Executive Officer (CEO) and Authorized Person for Z.A. Ghaffar Securities (Pvt) Limited. Direct contact with senior executives at this level typically follows formal corporate protocols.
Critical Warning Regarding Direct Contact
Important: As the CEO of a regulated financial institution, Mr. Zahoor Abdul Ghaffar’s direct personal contact details (private phone, personal email) are not publicly listed for privacy, security, and operational efficiency reasons. All official communication must be channeled through the company’s verified corporate offices.
Verified Official Channels for Contact
For matters requiring the attention of the CEO’s office, the following are the only legitimate and verified methods based on Pakistan Stock Exchange (PSX) filings and the corporate website.
H3: Primary Corporate Contact Points
All correspondence addressed to the CEO should be directed through these official channels:
| Contact Method | Official Details | Purpose / Notes |
|---|---|---|
| Corporate Office Address | Z.A. Ghaffar Securities (Pvt) Ltd. 49, Stock Exchange Building, Stock Exchange Road, Karachi-74000, Pakistan. Alternate Listing: Office 807, 8th Floor, Q.M. House, Plot No. 11/2, Ellander Road, Karachi. | Mark envelope “For the attention of CEO” or “Confidential”. This is the address listed in PSX broker directories for the corporate office. |
| Main Company Phone | (021) 32423277 (021) 32425182 | Request to be connected to the CEO’s office or his executive assistant. Call during standard business hours (9 AM – 5 PM PKT). |
| Official Company Email | info@zags.com.pk | Use a formal subject line: “Attention: CEO Office – [Your Subject]”. |
| PSX-listed Correspondence Email | zag_sec@hotmail.com | This email is listed in official PSX broker directories as the company’s contact. Suitable for formal investor/broker communications. |
Step-by-Step Guide for Effective Communication
To ensure your communication reaches the CEO’s office and receives appropriate attention, follow this protocol:
- Determine the Necessity: Given his senior role, contact should be reserved for:
- High-level investment or partnership proposals.
- Formal investor relations matters.
- Regulatory or compliance issues requiring CEO attention.
- Unresolved serious complaints escalated beyond standard customer care.
- Prepare Formal Communication:
- If Writing: Use formal business letter format. Clearly state your purpose, provide relevant background (client ID if applicable), and be concise.
- If Emailing: Send to
info@zags.com.pkwith a clear subject line. Attach any supporting documents in PDF format.
- Use the Correct Address: Send physical mail to the Stock Exchange Building address, as it is the primary registered corporate office confirmed by PSX records.
- Follow Up: If you do not receive an acknowledgment within 10 business days, you may place a polite follow-up call to the main landline and ask for the CEO’s secretariat or executive assistant.
What NOT to Do: Avoiding Scams and Unofficial Channels
Protect yourself from misinformation and impersonation scams.
- No Direct Public Number: There is no public direct mobile or private office number for Zahoor Abdul Ghaffar. Any number advertised as such is likely a scam.
- Beware of Social Media Impersonation: Do not contact profiles on Facebook, Instagram, or LinkedIn claiming to be Zahoor Abdul Ghaffar. The CEO does not conduct official business or accept client complaints through personal social media.
- Ignore Unofficial “Agent” Claims: Be wary of individuals claiming to be personal assistants or agents who demand fees or sensitive information for facilitating contact.
- Verify Email Domains: Official emails will come from the
@zags.com.pkdomain or the listedhotmail.comaddress. Do not trust emails from Gmail, Yahoo, or other personal domains claiming to be from him.
Alternative Paths for Resolution
For most issues, contacting the CEO directly is not the fastest path to resolution. Consider these alternatives first:
- General Inquiries & Customer Service: For trading, accounts, or general questions, first contact the customer care numbers (021) 32425182 or 0332-3104224.
- Complaints: Follow the company’s official complaints procedure. If unresolved, you can escalate the matter to the Pakistan Stock Exchange (PSX) or the Securities and Exchange Commission of Pakistan (SECP), which regulators the brokerage.
- Executive Directors: For operational matters, the listed Executive Directors (Faisal Abdul Ghaffar, Ahad Zahoor) may be appropriate contacts, reachable through the same main corporate channels.
Frequently Asked Questions (FAQ)
Q1: What is Zahoor Abdul Ghaffar’s direct phone number?
A: There is no publicly available direct phone number for the CEO. All official contact must be initiated through the company’s main switchboard at (021) 32423277 or (021) 32425182.
Q2: Can I email Zahoor Abdul Ghaffar directly?
A: There is no published personal email. All official email communication should be sent to the corporate email info@zags.com.pk with a clear subject line addressed to his office.
Q3: Is the office address on Ellander Road correct for the CEO?
A: While an “Ellander Road” address appears in some records, the primary and PSX-verified registered corporate office is at 49, Stock Exchange Building, Stock Exchange Road, Karachi. This is the most reliable address for formal correspondence.
Q4: Who should I contact if my issue isn’t serious enough for the CEO?
A: First, contact the general customer care numbers. For mid-level management or specific department queries, ask to be connected to the Compliance Officer or the Head of Operations when you call the main line.
Q5: How can I verify Zahoor Abdul Ghaffar’s position with the company?
A: His role as CEO and Authorized Person is listed publicly on:
1. The company’s “Governance” page at zags.com.pk/governance.
2. The official Pakistan Stock Exchange (PSX) broker directory and TREC holder lists.
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