Customer Care Phone Number

Executive Summary: The Only Verified Contact Methods

Shubham Gupta is the founder and director of Bonkers Corner (Bonzer Hospitality Pvt. Ltd.). Based on official data, here are the only legitimate channels for contact:

Contact Purpose	Official Channel	Direct Link / Detail	Notes
Customer Service	Customer Care Helpline	Phone: 08634018989 / 08634018888	Hours: 9 AM – 6 PM, Daily. For orders, returns, refunds.
Customer Service	Email	info@bonkerscorner.com	Primary official email. 24/7 submission, response in 24-48 hours.
Customer Service	Support Ticket	Submit a Ticket	For trackable formal complaints.
Company/Business	Corporate Office	Phone: 022 4890 6274	Listed corporate number.
Company/Business	Registered Address	C/o Maya Impex, Plot No. 59A, Rajveer Compound, Industrial Area, Thane, Ulhasnagar, Maharashtra, 421004	Official registered address.
Founder (Professional)	LinkedIn Profile	Shubham Gupta on LinkedIn	For professional networking only. Not for customer support.
Brand Updates	Instagram (Brand)	@bonkers.corner	For new launches & collections. DMs are not a support channel.
Personal (Unofficial)	Instagram (Personal)	@bonzershubham	Shubham Gupta’s personal account. Not for brand issues.

Critical Warning: Avoid Scams & Unverified Channels

Multiple unverified and potentially fraudulent contact details circulate online. Protect yourself:

• ❌ DO NOT USE RocketReach, ZoomInfo, or Tracxn for contact details. These sites list unverified and often outdated numbers/emails (e.g., s******@bonkerscorner.com, +91 9820526486). Using them will not resolve your issue.
• ❌ DO NOT DM Shubham Gupta’s personal Instagram (@bonzershubham) for order problems. It is not monitored for customer service.
• ⚠️ REFUND POLICY: Official policy states all refunds are issued as Bonkers Corner Wallet credits only, not to original payment. Anyone promising a bank refund is likely a scammer.
• ✅ ONLY TRUST the channels listed in the table above, sourced from the brand’s own website and official corporate filings.

Step-by-Step: How to Get Your Issue Resolved

H3: For Customers: Order, Return, or Refund Issues

Follow this sequence for fastest resolution:

1. First, Check FAQs: Visit the official FAQ page. Most common questions on shipping, returns, and sizing are answered here.
2. Use Primary Channels: For urgent issues (delivery, payment failure), call 08634018989 during business hours. For non-urgent issues (return initiation, queries), email info@bonkerscorner.com or use WhatsApp on the same numbers.
3. Escalate Formally: If unresolved, submit a formal Support Ticket. This creates a trackable record.
4. Provide Evidence: For damaged items, you MUST email the unboxing video to info@bonkerscorner.com within 24 hours of delivery. No video, no return.

H3: For Business/Professional Inquiries

If you are a vendor, press, or potential collaborator:

1. Email: Use the official info@bonkerscorner.com address. Clearly state the nature of your business proposal in the subject line.
2. LinkedIn: Connect with Shubham Gupta on LinkedIn with a personalized note about your professional inquiry. Do not send generic connection requests.
3. Phone: For formal business communication, you can try the corporate office number 022 4890 6274 during standard business hours.

Analysis of User Pain Points & Brand Positioning

Discovered Pain Points (From User Queries):

• Users searching for “Shubham Gupta email id” are often frustrated customers trying to escalate issues beyond standard support.
• Searches for “Bonkers Corner refund my money” indicate problems with the wallet-only refund policy not being understood.
• Reliance on third-party sites (RocketReach) leads to dead ends, increasing frustration.

Brand Messaging (From Data):
Bonkers Corner positions itself as a “home-grown, unisex streetwear brand” born from a “crazy idea” that emphasizes “individuality, comfort, and value.” Shubham Gupta’s public narrative focuses on a journey from “Bankruptcy to Bonkers,” highlighting resilience. The brand is digital-first, with social media (@bonkers.corner) being a core channel for marketing and Gen-Z engagement.

Practical Tips for Effective Communication

• Be Prepared: Have your Order ID ready before calling or emailing.
• Be Specific: Subject lines like “Order Failed but Payment Deducted – Order #ABC123” get faster routing than “Help!!!”
• Document: Save all communication. Note the date, time, and name of any support agent you speak with.
• Social Media Caveat: Commenting on the brand’s Instagram/Facebook posts may get attention, but it is not a reliable support system. The official support ticket system is.
• Bulk Orders: For customization or bulk orders, email info@bonkerscorner.com with detailed requirements. The brand explicitly states they do this and may offer discounts.

Frequently Asked Questions (Based on Real User Searches)

Q1: What is Shubham Gupta’s direct email address?
A: A direct personal email is not publicly available for customer issues. All brand-related communication must go through the official customer experience team at info@bonkerscorner.com. This ensures your query is logged and addressed by the correct department.

Q2: I messaged Shubham Gupta on Instagram/LinkedIn. Why haven’t I received a reply?
A: Founders typically cannot manage individual customer service inquiries through personal social media. These channels are for professional networking and brand storytelling. Your issue will only be resolved through the official customer care channels.

Q3: Is the phone number 022 4890 6274 for customer support?
A: No. This is the listed corporate office number for Bonzer Hospitality Pvt. Ltd., the parent company. For order-related issues, you must contact the dedicated customer care numbers 08634018989 / 08634018888.

Q4: Which is the fastest way to get a refund?
A: The refund process timeline is fixed. Once a return is approved and the item is received back, wallet credits are issued in 1-2 business days. No channel can accelerate this. Calling to demand an instant bank refund is ineffective against their stated policy.

Q5: Can I visit the corporate address in Ulhasnagar for help?
A: The registered address is a corporate office, not a retail store or customer service center. Visiting will not help resolve order issues. For in-person issues, use the Store Locator to find a retail outlet.

For guaranteed support, always initiate contact via the official Bonkers Corner Contact Us page or the channels verified above.