For customer support related to orders, returns, exchanges, or general inquiries, here are the only verified and official contact channels for Bhaane.
Primary Customer Care Helpline & Email
- Bhaane Customer Care Phone Number:+91-8800940700
- Operating Hours: 10:00 AM to 7:00 PM IST (7 days a week).
- Source: Official “Contact Us” and “exchanges, returns & cancellation” pages on bhaane.com.
- Customer Support Email:love@bhaane.com
- Source: Official “exchanges, returns & cancellation” page. This is the primary email for customer issues.
- General Inquiry Email:hello@bhaane.com
- Source: Official “Contact Us” page footer.
Use these contacts for:
- Order tracking and status updates.
- Return or exchange requests.
- Product and sizing queries.
- Cancellation of orders.
- General customer service.
Other Official Bhaane Contact Channels
For specific types of inquiries, use the dedicated email addresses below.
Department-Specific Emails
| Department / Purpose | Official Email Address |
|---|---|
| Press & Media Inquiries | press@bhaane.com |
| Careers & Job Applications | work@bhaane.com |
| Converse Brand Support (via Bhaane) | care.converse@bhaane.com |
Registered Corporate Office Address
BHAANE RETAIL PRIVATE LIMITED
F-88, Okhla Industrial Area, Phase-1, New Delhi – 110020, Delhi.
Note: This is the registered corporate address, not a customer-facing store or return center.
Step-by-Step Guide to Resolve Common Issues
Based on user search intent and official policy pages, follow these steps for quick resolutions.
For Returns & Exchanges (Most Common Pain Point)
Policy Summary: Full-price items can be returned/exchanged within 21 days of delivery. Sale items are final sale (non-returnable, non-exchangeable).
Action Steps:
- Initiate Request: Within the eligible period, email
love@bhaane.comOR call +91-8800940700 (10am-7pm IST). - Provide Details: Include your order number, item details, and reason for return/exchange.
- Follow Instructions: The customer care team will provide further instructions for the process.
To Cancel an Order
- You can cancel your order for a full refund within 24 hours of purchase.
- If the items have already been dispatched, you must follow the return process upon receipt.
For Issues with Converse Products
Bhaane retails Converse footwear in India. For support:
- Email: care.converse@bhaane.com
- Phone: 92897 13434 (Mon-Fri, 10am-5:30pm) [Source: IndiaCustomerCare.com listing]
Official Store Location & In-Person Support
For in-store shopping, exchanges, or inquiries, visit their official store.
Bhaane Store Address
- Address: 1154, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008.
- Source: Official “Stores” page on bhaane.com.
Note: Earlier data references a presence at “The Chanakya, Chanakya Puri, New Delhi,” but the current official website lists only the Bengaluru store. Always verify the latest store info on their website.
Official Website & Social Media
- Official Website:www.bhaane.com
- Key Support Pages:
- Official Facebook Page: Bhaane (32K+ followers). Contact info listed: +91 88009 40700, love@bhaane.com.
Critical Warnings & Practical Tips
- ⚠️ Beware of Unofficial Numbers/Websites: The only official customer care number is +91-8800940700. Do not trust numbers from unverified directories or third-party sites.
- ⚠️ Final Sale Items: Items purchased during end-of-season or sale periods (marked “march sale,” etc.) cannot be returned or exchanged. Check the product page before purchasing.
- For Quickest Email Response: Use the correct email address.
- Customer issues: love@bhaane.com
- Press: press@bhaane.com
- Careers: work@bhaane.com
- Call During Operational Hours: Support is available from 10 AM to 7 PM IST. Calling outside these hours will likely be unsuccessful.
- Keep Your Order Number Ready: Have your order details handy when calling or emailing for faster service.
Bhaane Customer Support FAQ
What are Bhaane’s customer care timings?
The customer care helpline (+91-8800940700) is active from 10:00 AM to 7:00 PM Indian Standard Time, all seven days of the week.
How many days do I have to return a Bhaane order?
You have 21 days from the date of receiving your package to initiate a return or exchange for full-price items only. Sale items are not eligible.
What is Bhaane’s official email address?
For general inquiries: hello@bhaane.com. For customer service, returns, and exchanges: love@bhaane.com.
Where is the Bhaane store located?
As per their official website, the store is located at 1154, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008.
Who owns Bhaane?
Bhaane is founded by Anand S. Ahuja. The company operating it is Bhaane Retail Private Limited.
The customer care number is busy/unresponsive. What should I do?
The recommended escalation path is:
- Send a detailed email with your order number and issue to love@bhaane.com.
- Follow up via a direct message on their official Facebook page.
- If in Bengaluru, you can visit the physical store for in-person assistance.
Customer Care Phone Number 
Leave a comment