Official Contact Details & Customer Care Number
The most critical contact information for Bacca Bucci is detailed below. Use these verified official channels to ensure your query is handled promptly.
Primary Customer Care Phone & WhatsApp Number
- Phone/WhatsApp:+91-8287731376 (Also listed as 082877 31376)
- This is the primary and most active contact number mentioned across their official website for customer support, shipping, returns, and general inquiries.
Alternate Helpline Numbers
Based on corporate listings, the following alternate numbers are associated with Bacca Bucci Fashions Private Limited:
- Toll-Free Alternate: 1800 419 2770
- Other Corporate Numbers: 080041 92770, 098408 64034
- Recommendation: The primary number (+91-8287731376) is your best bet for direct customer service. Use the toll-free number if the primary line is busy.
Official Email Address
- Customer Relationship Email:crm@baccabucci.com
- This is the standard email for all customer service issues, including order support, cancellations, returns, and feedback.
Corporate & Registered Office Address
- Bacca Bucci Fashions Pvt. Ltd.
G-152, Old No 87/88, Village Gazipur,
Near EDMC/MCD School, Delhi – 110096.
Step-by-Step Guide to Resolve Common Issues
1. For Order Tracking & Delivery Issues
- Step 1: Go to the official Track Order portal: https://baccabucci.clickpost.ai/
- Step 2: Use your Order ID and contact details to check real-time status.
- Step 3: If the portal shows delays or errors, immediately call +91-8287731376 or email crm@baccabucci.com with your Order ID.
2. For Returns, Exchanges, and Refunds
- Pre-Shipment Cancellation: Email crm@baccabucci.com or WhatsApp on the primary number.
- Initiate Return/Exchange: Use the dedicated portal: https://baccabucci.clickpost.ai/return-exchange
- Follow-up: For refund status, contact via phone or email with your Order ID and Return Tracking ID.
3. For Bulk Purchase & Business Inquiries
- Visit the Bulk Purchase page on their website or contact the corporate office.
Official Social Media & Brand Channels
Engage with Bacca Bucci on their official social media for updates, but use the dedicated customer care channels for urgent issues.
| Platform | Handle / Link | Purpose |
|---|---|---|
| @bacca_bucci (276K+ followers) | New launches, style tips, brand campaigns | |
| facebook.com/baccabucci (68.8K+ likes) | Community updates, customer interactions | |
| X (Twitter) | @bacca_bucci | Customer service queries & announcements |
| Bacca Bucci (11.6K+ followers) | Corporate news, career opportunities | |
| YouTube | Bacca Bucci Channel | Product videos, brand stories |
⚠️ Critical Warning: Avoid Scams & Unofficial Channels
Do not share OTPs or personal financial details with anyone claiming to be from Bacca Bucci customer care.
- Only Use Official Numbers: Rely solely on the numbers listed in this guide (+91-8287731376, 1800 419 2770) and the email crm@baccabucci.com. Numbers found on random blogs or personal Google My Business listings may be fraudulent.
- Official Domains Only: All legitimate links will be under the
baccabucci.comdomain or its official tracking portal (baccabucci.clickpost.ai). - Social Media Caution: While they have active social media, direct messaging on these platforms is less secure for sharing order details. Use them for public queries, but move sensitive issues to official email or phone.
Practical Tips for Effective Customer Support
- Have Your Details Ready: Keep your Order ID, transaction screenshot, and registered email/phone number handy before calling.
- Best Contact Times: Call during standard Indian business hours (10 AM – 6 PM IST, Mon-Sat) for faster pick-up.
- Written Record: For complex issues (refunds, damaged products), always follow up with an email to crm@baccabucci.com after a call. This creates a ticket for tracking.
- Escalation: If your issue is not resolved, you can address a formal grievance to the company at its registered office address in Delhi.
Frequently Asked Questions (FAQ)
Q1: What is the correct Bacca Bucci customer care phone number?
A: The primary and most reliable customer care number is +91-8287731376 (available for calls and WhatsApp). The toll-free alternate is 1800 419 2770.
Q2: How do I track my Bacca Bucci order?
A: Use the official tracking portal: https://baccabucci.clickpost.ai/. You will need your Order ID and registered phone number.
Q3: How can I return or exchange a product?
A: Initiate the process directly via their return portal: https://baccabucci.clickpost.ai/return-exchange. For pre-shipment cancellations, email crm@baccabucci.com.
Q4: Is Bacca Bucci an Indian company?
A: Yes. Bacca Bucci Fashions Private Limited is an Indian company, headquartered in Delhi, as seen on Shark Tank India.
Q5: Where is Bacca Bucci’s head office located?
A: The registered and head office is at G-152, Village Gazipur, Near EDMC School, Delhi – 110096.
Q6: Who owns Bacca Bucci?
A: The company is owned and directed by Indian promoters. Specific owner details are part of the corporate records with the Ministry of Corporate Affairs.
Q7: What are Bacca Bucci’s working hours for customer support?
A: While not explicitly stated, standard service hours are typically 10 AM to 6 PM IST, Monday to Saturday.
For the most up-to-date policies on shipping, returns, and BOGO offers, always refer to the official Bacca Bucci website: https://baccabucci.com.
Customer Care Phone Number 
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