Customer Care Phone Number

Official Contact Details for JS Global

Here are the primary ways to get in touch with JS Global Capital Limited, which are clearly listed on their official website.

Primary Corporate Contact Information

• Corporate Office Address: 17th & 18th Floor, The Center, Plot No. 28.SB-5, Abdullah Haroon Road, Saddar, Karachi-74400, Pakistan.
• Toll-Free Phone: 0800-JSGCL (0800-57425) – For calls within Pakistan.
• UAN Phone: (021) 111-574-111 – For general inquiries and assistance.
• Customer Care Email: customercare@js.com – Suitable for general account queries and support.
• WhatsApp: 0301-8202809 – A dedicated number for customer service via WhatsApp.
• Official Website: www.jsgcl.com – The main portal for all services.

How to Make a Formal Complaint

If you have a complaint that needs to be escalated, JS Global provides specific, regulated channels for this purpose.

• Dedicated Complaint Email: customer.complaints@js.com
• Regulator Complaint Portals:
  • SECP Online Complaint Portal: https://sdms.secp.gov.pk/
  • PSX (Pakistan Stock Exchange) Complaint Link: http//www.csir.psx.com.pk/?type=2

Network of Branch Offices Across Pakistan

JS Global has a network of physical branches. The contact details for key branches are as follows:

Branch Location	Address & Contact Details	Authorized Person
Karachi (Stock Exchange)	Room No. 634, 6th Floor, Stock Exchange Bldg, Karachi. Tel: +92 21 3242 7461	Mr. Syed Shakeel Ahmed
Karachi (Gulshan-e-Iqbal)	Suite No.607/A, 6th Floor, Al Ameen Towers, Gulshan-e-Iqbal, Karachi. Tel: +92 21 3483 5701-9	Mr. Osama Yaqoob
Islamabad	Room No. 413, 4th Floor, ISE Towers, 55-B, Jinnah Avenue, Islamabad. UAN: +92 51 111 574 111	Mr. Zahid Mahmood
Lahore (Johar Town)	Plot # 434, G-1, MA Johar Town, Lahore. Tel: +92 42 35291023 – 25	Mr. Ejaz Ahmed
Faisalabad	Office No. G-4, Ground Floor, Meezan Executive Tower, Liaquat Road. Tel: +92 41 254 1900 – 8	Mrs. Rakshanda Javed
Hyderabad	Shop No. 20, Ground Floor, Auto Bhan Towers, Auto Bhan Road. Tel: +92 22-2114651-55	Mr. Waseem Mehmood Khan Sherwani
Multan	Office No. 608-A, 6th Floor, United Mall, Abdali Road. Tel: +92 61 457 0260 – 66,68,69	Mr. Muhammad Faheem
Peshawar	1st Floor, SLIC Building #34, The Mall Road, Peshawar Cantt. Tel: +92 91 528 5221 – 5	Mr. Zeeshan Aleem

For a complete list of all branches, including those in Lahore’s DHA and other cities, you can visit their dedicated Branch Office Network page.

Tips for Effective Communication

1. Choose the Right Channel: For urgent inquiries, use the phone or WhatsApp. For documentation or detailed issues, email is best. Visit a branch for complex transactions or in-person discussions.
2. Have Your Details Ready: When contacting them, keep your Client ID, CNIC number, and account details handy to speed up the process.
3. Use Official Links for Account Access: For trading, research, or opening an account, always use links from the official jsgcl.com or jsglobalonline.com domains to avoid phishing scams. Do not trust similar-looking websites or unsolicited contact via SMS or social media.
4. For Careers or Investor Relations: Separate sections exist for these queries. Use the “Careers” or “Investor Relations” pages on their website for relevant contacts and information.

I hope this detailed guide helps you connect with JS Global easily for your specific needs.