J&K Police Contact Information: At a Glance
The Jammu & Kashmir Police (JKP) serves as the primary law enforcement agency for the Union Territory, established in 1873. For citizens, tourists, and stakeholders, accessing the correct contact channel is crucial for timely assistance. Below is a comprehensive, verified directory of all official contact points.
🔴 Emergency & Critical Helpline Numbers (24/7)
| Service | Contact Numbers | Jurisdiction/Remarks |
|---|---|---|
| Police Control Room (Kashmir) | 0191-2481628-32 | Primary emergency line for Kashmir region |
| Police Control Room (Jammu) | 0191-2566460-62 | Primary emergency line for Jammu region |
| Police Control Room (J&K Delhi Office) | 011-23738366 | For assistance in Delhi/NCR |
| Traffic Control Room (Srinagar) | 0194-2455164, 9469807526 | Traffic emergencies, Srinagar |
| Traffic Control Room (Jammu) | 0194-2451192, 94191477332 | Traffic emergencies, Jammu |
| National Highway Status (Ramban) | 019-98266686, 9419993745 | Road condition updates on NH |
| Traffic Control Unit (TCU) Srinagar | 0194-2450022, 2485396 | Confirm NH status before travel |
| Traffic Control Unit (TCU) Jammu | 0191-2459048 | Confirm NH status before travel |
| SMS for Assistance | Dial 100 | Police emergency SMS service |
⚠️ Warning: Only use the numbers listed above from official JKP sources. Beware of fake helpline numbers on unofficial websites or social media. For non-emergencies, use the dedicated departmental contacts below.
📧 Official Email Addresses & Headquarters
Primary Administrative Email:
phqjk@jkpolice.gov.in(General Inquiries, Public Grievances)
Police Headquarters (Seasonal):
- Srinagar (Summer Session – May to October):
- Address: Police Headquarter Airport Road, Peer Bagh, Srinagar, J&K-190014
- Phone: 0194-2443011, 0194-2443012
- Fax: 0194-2443010
- Email:
dgpjkphq-eoff@jkpolice.gov.in,dgp-chamber@jkpolice.gov.in - Jammu (Winter Session – November to April):
- Address: Police Headquarter Gulshan Ground, Gandhinagar, Jammu, J&K-180004
- Phone/Fax: 0191-2430834
📞 Department-Wise Contact Details
1. Criminal Investigation Department (CID)
- ADGP CID J&K: Sh. Nitish Kumar-IPS
- Jammu: Canal Road (0191-2582926, 2582931)
- Srinagar: Near GPO (0194-2452165, 2452723)
- Email:
adgpcid@jkpolice.gov.in - Passport/Service Verification Help Line:
- Kashmir: 0194-2459935 (Help Site), 0194-2476490 (Exchange)
- Jammu: 0191-2582905 (Help Site), 0191-2582936 (Exchange)
2. Crime Branch Headquarters
- Website: https://crimebranchjkpolice.nic.in
- Economic Offences Wing, Kashmir: 0194-2471828, 2489030
3. Traffic Police Headquarters
- IGP Traffic J&K: Sh. M. Suleman Choudhary-IPS
- Traffic HQ, Jammu: Channi Rama (0191-2467302, 2467307)
- Website: https://jktrafficpolice.nic.in
4. Railway Police
- IGP Railways: Sh. Vivek Gupta-IPS
- Jammu: Channi Rama (0191-2467938) –
igrail@jkpolice.gov.in - Srinagar: Batamaloo (0194-2481983)
- SSP GRP, Kashmir: 9419002303, 0194-2315230
5. Security Wing
- IGP Security: Sh. Sujit Kumar-IPS
- Jammu: 0191-2471927
- Srinagar: 0194-2452304
6. Armed Police
- Various battalion commanders contactable through PHQ switchboard.
7. Women Police Stations & Special Cell
- Special Women Cell Helpline Numbers:
- Gandhi Nagar PS, Jammu: 8899258746
- Udhampur PS: 8899258739
- Rajouri Women PS: 8899258740
- Complete list:
jkpolice.gov.in/Women-Police-Stations
🌐 Digital & Online Contact Portals
| Portal | Purpose | Link |
|---|---|---|
| Citizen Portal | File complaints, track status | http://103.234.136.78:7062/CitizenPortal/CFSController |
| Digital Police Portal | National police services | https://digitalpolice.gov.in |
| Stolen Vehicle Check | Verify stolen vehicles | http://164.100.44.112/vahansamanvay/Internetquery.aspx |
| Passport Status | Passport application tracking | http://passportindia.gov.in/AppOnlineProject/welcomeLink |
| JKP News Portal | Official news & bulletins | https://www.jkpnewsportal.in |
| E-Shradhanjali | Tribute to martyrs | Portal on main website |
📍 Zonal & District Headquarters Contacts
Jammu Zone
- IGP Jammu Zone: Sh. Bhim Sen Tuti-IPS
- Address: CPO Complex, Panjtirthi, Jammu
- Phone: 0191-2542696, 2544332
- Fax: 0191-2560417
- Email:
igjammu[at]jkpolice[dot]gov.in
Kashmir Zone
- Website: https://kashmirpolice.jk.gov.in
- Contact through PHQ Srinagar numbers for current IGP details.
District Headquarters (Sample)
- SSP Anantnag: 01932-222836, 222271 (PCR: 222870)
- Complete district list:
jkpolice.gov.in/District-Headquarters
📋 Specialized Service Contacts
Foreigners Registration
- FRO Jammu: SSP CID SB Jammu – 0191-2583817
- FRO Kashmir: SSP CID SB Kashmir – Contact via CID HQ
- FRO Leh: SSP Leh for Ladakh region
Tourist Safety & Assistance
- Contact nearest Tourism Officer or Deputy Director Tourism (Enforcement)
- General Tourist Safety Tips: Available at
jkpolice.gov.in/Safety-Tips-for-Tourists
Senior Citizens Safety
- Dedicated protocols and local PS contacts
- Section:
jkpolice.gov.in/Senior-Citizens
Mata Vaishno Devi Yatra
- Contact Shrine Board Central Office, Katra
- Or Sub Divisional Magistrate, Kalika Bhawan, Durbar
- Guidelines:
jkpolice.gov.in/Mata-Vaishno-Devi-Yatra-Guidelines
📄 Administrative & RTI Contacts
Public Information Officer (PIO)
- Dedicated section for RTI queries:
jkpolice.gov.in/PIO
Police Welfare
- Welfare schemes, martyr families support
- Section:
jkpolice.gov.in/Welfare-Schemes
Recruitment & Training
- Notifications:
jkpolice.gov.in/Recruitment-Notification - Sher-i-Kashmir Police Academy, Udhampur:
- Phone: 01992-270200
- Website: https://jkskpa.org
🤝 Associated Organizations
| Organization | Contact / Link |
|---|---|
| Police Housing Corporation | https://www.jkphc.in |
| Police Wives Welfare Association | http://jkpwwa.org, Phone: 0191-2457101 |
| J&K GP Fund Organisation | http://www.jkfunds.nic.in |
| Bureau of Police Research & Development | https://bprd.nic.in |
🔗 Useful Government Links
- Ministry of Home Affairs: https://www.mha.gov.in
- Home Dept, J&K Govt: https://jkhome.nic.in
- General Administration Dept, J&K: https://jkgad.nic.in
- Government of India: https://www.india.gov.in
🚨 How to Get Your Issue Resolved: Step-by-Step Guide
For Immediate Police Assistance:
- Dial 100 or your local Police Control Room number
- Clearly state your location, nature of emergency
- Provide call back number and maintain contact
For Non-Emergency Complaints:
- Visit the Citizen Portal for online complaint registration
- Approach your local Police Station during office hours
- For escalation: Contact the relevant District SSP office
- Document your complaint reference number for follow-up
For Service Verification (Passport, Employment etc.):
- Contact CID Help Site numbers for your region
- Have all applicant details ready (full name, father’s name, address)
- Expected response time: 7-15 working days
For Highway Travel Advisories:
- ALWAYS call TCU before National Highway travel:
- TCU Srinagar: 0194-2450022
- TCU Ramban: 9419993745
- TCU Jammu: 0191-2459048
- Check JKP website headlines for real-time advisories
⚠️ Important Safety & Scam Prevention Tips
- Verify Official Channels: Only use contacts from
jkpolice.gov.in - No WhatsApp “Verification Fees”: JKP never asks for money via WhatsApp/UPI for verifications
- Meeting Precautions: Always meet officials in police stations, not private locations
- Document Requests: Provide copies, not original documents
- Report Suspicious Contacts: Immediately inform nearest PS about anyone claiming to be JKP demanding money
📞 Contact Information by Query Type (Quick Reference)
| Query Type | Best Contact Method | Expected Response Time |
|---|---|---|
| Emergency/ Crime | Dial 100 or PCR | Immediate |
| Traffic Violation | Local Traffic Control Room | 24-48 hours |
| Passport Verification | CID Help Site numbers | 7-15 days |
| RTI Application | PIO section on website | 30 days statutory |
| Recruitment Query | Recruitment notifications page | As per advertisement |
| General Inquiry | Email to phqjk@jkpolice.gov.in | 3-5 working days |
| Welfare Scheme | Welfare section/ local PS | Varies by scheme |
| Tourist Assistance | Local tourism officer + PS | Immediate for emergencies |
❓ Frequently Asked Questions (FAQ)
Q1: What is the single most important number for J&K Police?
A: For emergencies, Dial 100. For general inquiries, the PHQ email
phqjk@jkpolice.gov.inis most reliable.
Q2: How can I verify if a person claiming to be JKP officer is genuine?
A: Ask for their official ID, note their name and designation, and verify by calling the relevant police station or department using numbers from this official list.
Q3: Is there a WhatsApp number for J&K Police?
A: No official WhatsApp helpline exists currently. All official communication is through verified landlines, email, or in-person at stations.
Q4: How to contact J&K Police from outside India?
A: Use the Delhi office number 011-23738366 or email
phqjk@jkpolice.gov.in. For passports/NRI verification, contact CID Cell Delhi at 011-23738366.
Q5: Where can I find missing person information?
A: Check the Missing Persons portal on JKP website or contact the local Police Control Room with details.
Q6: How to register a foreigners-related query?
A: Contact the Foreigners Registration Office (FRO) through CID SB Jammu (0191-2583817) or CID SB Kashmir.
Q7: Are there separate contacts for media inquiries?
A: Media should contact the Police Headquarters (Srinagar/Jammu seasonal offices) or use the official email for proper channeling.
Q8: What should I do if a helpline number isn’t working?
A: Try the alternate numbers provided, contact the PHQ switchboard (0194-2443011/0191-2430834), or visit the nearest police station for assistance.
Last Updated: Information verified from official J&K Police website as of 2026. For the most current contacts, always refer to: https://jkpolice.gov.in
Note: This guide consolidates official contact information from J&K Police resources. For specific personal matters, visiting the relevant police station in person with proper documentation is often the most effective approach. The JKP is committed to public service and maintains these channels for citizen convenience and safety.
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