Official Contact Directory for J&K Legal Metrology Department
This comprehensive guide provides all verified contact details for the Department of Legal Metrology, Jammu & Kashmir. Whether you’re a consumer with a complaint, a business needing certification, or a citizen seeking information, this article lists every official channel.
Critical Contact Information at a Glance
Before diving into the detailed directory, here are the most frequently sought-after contact points for urgent matters.
| Contact Purpose | Primary Method | Details |
|---|---|---|
| Consumer Helpline (Toll-Free) | Phone | 1800 180 7114 (Jammu & Kashmir only) |
| Head of Department | clmjandk@gmail.com, clm-jandk@jk.gov.in | |
| Head Office Jammu | Landline | 0191-2479295 |
| Head Office Srinagar | Landline | 0194-2492726 |
| General Website | Online | https://legalmetrology.jk.gov.in |
Understanding the Department & Common User Needs
The Department of Legal Metrology (LMD) is the state authority responsible for enforcing laws related to weights, measures, and packaged commodities. Its goal is to ensure fair trade and protect consumers from fraudulent practices.
Based on user queries, most people contact the department for:
- Filing complaints about short weighing or measuring (e.g., petrol pumps, LPG cylinders, grocery items).
- Reporting non-standard or unverified weighing scales in markets.
- Issues with packaged commodity declarations (MRP, net quantity, manufacturing date).
- Seeking verification/stamping of commercial weights and measures.
- Obtaining licenses and information for manufacturers, packers, and dealers.
- Inquiring about gold jewellery purity (caratage) with their new testing machine.
Complete Official Contact Directory
Below is the exhaustive, state-wide directory of officers as per the official website. Use this list to contact the officer specific to your region or concern.
H3: State-Level & Zonal Leadership
| S.No. | Designation | Officer Name | Office Address | Email-ID | Phone No. |
|---|---|---|---|---|---|
| 1. | Controller Legal Metrology J&K | Shri Shiv Kumar Gupta, JKAS | 1. SDA Colony Bemina, Srinagar-190018 2. Transport Nagar Narwal, Jammu-180004 | clm-jandk@jk.gov.in clmjandk@gmail.com | Srinagar: 0194-2492726 Jammu: 0191-2479295 |
| 2. | Joint Controller, Kashmir | Mr. Tanveer Ahmad | SDA Colony Bemina, Srinagar | jclmkashmir@gmail.com | 0194-2495058 / 9419461606(M) |
| 3. | Joint Controller, Jammu | Mr. Manoj Prabhakar | Behind RTO Office, Transport Nagar Narwal, Jammu | jclmjammu@gmail.com | 0191-2477529 |
| 4. | Deputy Controller (Consumer Protection), Jammu | Mr. Manoj Prabhakar | Behind RTO Office, Transport Nagar Narwal, Jammu | dcconsumerprotection@gmail.com | 0191-2477226 / 9419140535(M) |
| 5. | Technical Officer to Controller | Mr. Mohsin Khateeb | Transport Nagar Narwal, Jammu | Khateebmohsin@gmail.com | 9419231980(M) |
District-Level Assistant Controllers
Contact your district officer for localized issues and enforcement.
| District | Officer Name | Contact Email | Mobile Number |
|---|---|---|---|
| Jammu | Mrs. Pooja Kumari (In-office) | N/A | 9419147666 |
| Srinagar | (Attached to Head Office) | ||
| Anantnag | Mr. M. Muzaffar Wani | aclmanantnag@gmail.com | 9419009158 |
| Baramulla | Mr. Mudasir Rashid | aclmbaramulla@gmail.com | 9622928926 |
| Budgam | Dr. Ishtiyaq Ahmad Nazaki | aclmbudgam@gmail.com | 7889302168 |
| Pulwama | Mr. M. Muzaffar Wani (Addl. Charge) | aclmpulwama@gmail.com | 9419009158 |
| Kupwara | Mr. Mudasir Rashid (Addl. Charge) | aclmkupwara07@gmail.com | 9622928926 |
| Ganderbal | Mr. Sunil Hitashi | aclmganderbal@gmail.com | 8803751066 |
| Bandipora | Mr. Tariq Ahmad Sheikh | aclmbandipora@gmail.com | 7006542491 |
| Kulgam | Dr. Shabir A. Mir | aclmkulgam123@gmail.com | 9906969665 |
| Shopian | Mr. Nazir A. Dar | aclmshopian@gmail.com | 9419025912(M) |
| Udhampur | Mr. Kapil Dev Singh Jamwal | aclmudhumpur@gmail.com | 7006040552 |
| Kathua | Mrs. Jaideep Singh Sambyal | aclmkathua08@gmail.com | 7889350270 |
| Rajouri | Mr. Pushkar Raj | aclmrajouri@gmail.com | 9906367003 |
| Poonch | Mr. Pushkar Raj | aclmpoonch@gmail.com | 9906367003 |
| Doda | Mr. Ajay Kumar Verma | dodaaclm@gmail.com | 9419207742 |
| Ramban | Mr. Kuldeep Raj | aclmramban@gmail.com | 9419121565 |
| Kishtwar | Mr. Anil Gupta | aclmkishtwar@gmail.com | 9419157178 |
| Samba | Mr. Mohsin Khateeb | aclmsamba@gmail.com | 9419231980 |
| Reasi | Ms. Anita Sharma | aclmreasi@gmail.com | 9906367003 |
How to File a Consumer Complaint: A Step-by-Step Guide
Follow these steps to ensure your grievance is registered and addressed efficiently.
- Gather Evidence: Collect proof of your complaint. This can be a photograph/video of the faulty weighing scale, a receipt, the packaged commodity with details, etc.
- Choose the Right Channel: Use the toll-free helpline for immediate logging or email your district officer for a written record.
- Be Clear and Concise: When calling or writing, state the facts clearly: What happened, Where (shop name, location), When (date, time), and the Proof you have.
- Note Your Complaint ID: If provided over the helpline, note down the complaint reference number for follow-up.
- Follow Up Politely: If there’s no response within a reasonable time (7-10 days), you can email the Deputy Controller of Consumer Protection for your province or contact the head office.
Important Warnings and Practical Tips
- ⚠️ Beware of Scams: The department does not operate through unofficial WhatsApp numbers, social media handles, or personal messaging apps. Only use the contacts listed on their official website (
legalmetrology.jk.gov.in). - Official vs. Personal Email: While Gmail IDs are listed for many officers, these are considered official channels for this department. For formal correspondence, you may cc the head office emails (
clm-jandk@jk.gov.in). - Office Timings: Contact during official government working hours (typically 10 AM to 5 PM, Monday to Friday) for the best response.
- Visit in Person: For matters requiring physical verification or document submission, visiting the district office with prior information is effective.
- Gold Purity Complaints: The department has a gold testing machine (Caratmeter) in Jammu. If you suspect fraud in gold jewellery, contact the Jammu head office directly.
Frequently Asked Questions (FAQs)
Q1: What is the toll-free number for consumer complaints?
A1: The dedicated toll-free consumer helpline is 1800 180 7114. This number is for use within Jammu & Kashmir.
Q2: How can I verify if a weighing scale in a shop is legal?
A2: Look for a stamp or seal from the Legal Metrology Department, typically with a last verification date. If absent or expired, you can report the shop to your district’s Assistant Controller.
Q3: I emailed my complaint but got no reply. What should I do?
A3: First, check if you emailed the correct district officer. If there’s no response after a week, escalate the matter by emailing the Joint Controller of your province (jclmjammu@gmail.com or jclmkashmir@gmail.com) and cc the Controller (clmjandk@gmail.com).
Q4: Where can I download official forms for licenses or applications?
A4: All forms are available on the department’s website under the “Forms” section: https://legalmetrology.jk.gov.in/Forms.html.
Q5: Does the department have an official social media page?
A5: Based on the provided official data, there is no mention of any official social media handles (Facebook, Twitter, Instagram). Rely on the official website and contact details listed here.
Q6: Who should I contact for technical issues with the website?
A6: The site is hosted by the National Informatics Centre (NIC). For website errors or content updates, you can email: mudasir.jklmd@jk.gov.in or clm-jandk@jk.gov.in.
Disclaimer: The contact information is sourced from the official J&K Legal Metrology website and was accurate as of the last update. For the most current information, always refer to the official site.
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