Customer Care Phone Number

J&K Traffic Police Contact Information: Emergency & Critical Quick Access

For immediate traffic assistance or emergencies, here are the most essential contacts for Jammu & Kashmir Traffic Police:

Emergency Service	Contact Number	Coverage Area	Availability
Traffic Emergency	Dial 100	Entire J&K	24/7
Traffic Control Room (Srinagar)	0194-2455164 9469807526 (Mobile)	Kashmir Division	24/7
Traffic Control Room (Jammu)	0194-2451192 94191477332 (Mobile)	Jammu Division	24/7
National Highway Status	019-98266686 9419993745 (Ramban)	NH-44 (Jammu-Srinagar)	24/7
TCU Srinagar	0194-2450022, 2485396	Srinagar Region	24/7
TCU Jammu	0191-2459048	Jammu Region	24/7
IGP Traffic Office	0191-2467302 (Jammu) 0194-2479871 (Srinagar)	Headquarters	Office Hours

🚦 Mission & Vision: “Reach Home Safely – We Care For You”

The Jammu & Kashmir Traffic Police operates with the core mission to safeguard lives, reduce accidents, and enhance public safety. Their mandate includes:

• Reducing traffic accidents and fatalities
• Controlling rash and negligent driving
• Preventing drunk driving
• Managing ever-increasing vehicular traffic
• Improving road safety through public cooperation
• Enforcing traffic laws with professionalism and integrity

📞 Complete Department-wise Contact Directory

1. Senior Leadership & Headquarters

Officer & Rank	Designation	Office Location	Contact Numbers	Email
Sh. M. Suleman Choudhary-IPS	IGP Traffic J&K	Jammu: Traffic HQ, Channi Rama Srinagar: M.A Road near Alijan Complex, Lal Chowk	Jammu: 0191-2467302 (O) Fax: 0191-2467307 Srinagar: 0194-2479871 (O)	igtraffic@jkpolice.gov.in
Dr. Haseeb Mughal-IPS	DIG Traffic Jammu	Channi Rama, Jammu	0191-2457338 (O)	Contact through IGP office
Sh. Sheikh Junaid Mehmood -IPS	DIG Traffic Kashmir (Addl. Charge)	Traffic HQ, M.A Road near Alijan Complex, Lal Chowk, Srinagar	0194-2455078 9906699563 (Mobile)	Contact through IGP office
Shr. Mohd Rashid Bhat-JKPS	SO To IGP Traffic J&K	Traffic HQ, Channi Rama, Jammu / Srinagar	0191-2467302 (O) 0191-2467307	Staff Officer

2. City Traffic Police – Jammu Division

Officer	Designation	Jurisdiction	Contact Numbers	Office Location
Sh. Amit Bhasin-JKPS	SSP Traffic City Jammu	Jammu City	0191-2578779 (O)	Panjtrithi, Jammu
Sh. Farooq Qesor Malik-JKPS	SSP Traffic Rural, Jammu	Jammu Rural Areas	0191-2462299 (O)	Channi Rama, Jammu

3. City Traffic Police – Kashmir Division

Officer	Designation	Jurisdiction	Contact Numbers	Office Location
Sh. Ajaz Ahmad Bhat-IPS	SSP Traffic City, Srinagar	Srinagar City	0194-2455179 (O)	Polo Ground, Srinagar
Sh. Ravinder Paul Singh, JKPS	SSP Traffic Rural Kashmir	Kashmir Rural Areas	0194-2486333 (O)	PCR Complex Batmaloo, Srinagar

4. National Highway Traffic Police

Officer	Designation	Jurisdiction	Contact Numbers	Office Location
Sh. Raja Adil Hamid Ganaie-JKPS	SSP Traffic National Highway	Jammu-Srinagar NH-44	01998-266686 (O)	Ramban
TCU Ramban	Traffic Control Unit	NH-44 Ramban Section	9419993745 (Mobile)	Ramban

📍 Office Addresses & Key Locations

Headquarters Offices:

• Traffic Headquarters Jammu:
• Address: Channi Rama, Jammu, Jammu & Kashmir
• Main Contact: 0191-2467302
• Fax: 0191-2467307
• Working Hours: 10:00 AM – 5:00 PM (Monday-Saturday)
• Traffic Headquarters Srinagar:
• Address: M.A Road near Alijan Complex, Lal Chowk, Srinagar
• Main Contact: 0194-2479871
• Working Hours: 10:00 AM – 5:00 PM (Monday-Saturday)

Important Traffic Police Units:

1. Traffic City Jammu Office: Panjtrithi, Jammu (0191-2578779)
2. Traffic City Srinagar Office: Polo Ground, Srinagar (0194-2455179)
3. Traffic Rural Jammu Office: Channi Rama, Jammu (0191-2462299)
4. Traffic Rural Kashmir Office: PCR Complex Batmaloo, Srinagar (0194-2486333)
5. National Highway Police Office: Ramban (01998-266686)

📋 How to Contact for Specific Issues: Step-by-Step Guide

For Traffic Accidents & Emergencies:

1. Immediate action: Dial 100 for police emergency
2. Medical emergency: Dial 108 for ambulance
3. Contact nearest traffic police booth or patrol vehicle
4. Do not move vehicles until police arrive (except to save lives)
5. Exchange information with other parties and collect witness details

For Traffic Violation Complaints:

1. Note details: Vehicle number, location, time, violation type
2. Submit complaint:

• Online: Through J&K Police Citizen Portal
• In-person: At nearest traffic police station
• Email: To respective district traffic office

1. Include evidence: Photos/videos if safely captured
2. Follow-up: Get complaint reference number

For Challan/Fine Queries:

1. Check status online: Through J&K Traffic Police website
2. Contact issuing authority: Details on challan receipt
3. Dispute resolution: Submit written appeal to issuing officer
4. Payment options: Online, at designated banks, or traffic offices
5. Avoid intermediaries: No agents needed for fine payment

For Road Condition & Travel Advisory:

1. National Highway status: Call TCU numbers before travel:

• TCU Srinagar: 0194-2450022, 2485396
• TCU Ramban: 9419993745
• TCU Jammu: 0191-2459048

1. Weather alerts: Check J&K Traffic Police website/social media
2. Alternate routes: Contact traffic control room for suggestions
3. Yatra routes: Special advisories during pilgrimage seasons

For Vehicle Documentation & Permits:

1. Driving license queries: Contact Regional Transport Office (RTO)
2. Vehicle registration: RTO jurisdiction, not traffic police
3. Special permits: Contact respective SSP Traffic office
4. Tourist vehicles: Verify requirements with Tourism Department

For Traffic Management at Events:

1. Apply in advance: Minimum 15 days before event
2. Contact District Traffic Office of event location
3. Submit: Event details, expected crowd, parking requirements
4. Traffic diversion plan prepared by traffic police
5. Follow guidelines provided by traffic authorities

⚠️ Important Traffic Safety Tips & Regulations

Common Traffic Violations in J&K:

• Overspeeding – Major cause of accidents
• Drunk driving – Zero tolerance policy
• Mobile phone use while driving
• Not wearing seat belts/helmets
• Jumping traffic signals
• Wrong-side driving
• Overloading of passengers/goods

National Highway Safety Rules:

1. Always confirm road status before NH travel
2. Follow convoy timings during restrictions
3. Carry essential supplies (food, water, warm clothes)
4. Winter travel: Must have snow chains and antifreeze
5. Obey traffic marshals and highway patrol instructions

Tourist Vehicle Regulations:

• Valid documents: Registration, insurance, permit
• Tourist taxis: Yellow number plates with permit
• Self-drive rentals: Verify company authorization
• Photography restrictions: Near sensitive installations
• Route restrictions: Some areas require special permission

🎫 Fine Structure & Penalties

Common Traffic Fines:

• Overspeeding: ₹1,000-2,000 (depending on excess speed)
• Drunk driving: ₹10,000 fine + possible imprisonment
• No helmet: ₹1,000 + license suspension
• No seat belt: ₹1,000
• Using mobile while driving: ₹5,000
• Jumping red light: ₹5,000

Dispute Resolution Process:

1. Submit written appeal to issuing officer within 7 days
2. Appeal to higher authority (SSP Traffic) if unsatisfied
3. Court appeal as last resort
4. Maintain all documents and evidence
5. Avoid on-spot negotiations with traffic personnel

🌐 Online Services & Digital Platforms

Official Websites:

• J&K Traffic Police Main Site: https://trafficpolice.jk.gov.in/
• J&K Police Portal: jkpolice.gov.in
• Traffic Department Page: jkpolice.gov.in/JK-Traffic-Police

Online Services Available:

1. E-Challan Status Check
2. Traffic Advisories & Alerts
3. Road Condition Updates
4. Complaint Registration
5. Event Permission Applications
6. Traffic Rule Information
7. Safety Guidelines

Mobile Applications:

• JK Traffic Police App (when available)
• mParivahan for document verification
• DigiLocker for digital documents

🚧 Traffic Control Units (TCU) – Critical Contacts

For Highway Travel Information:

TCU Location	Contact Numbers	Jurisdiction
TCU Srinagar	0194-2450022, 2485396	Srinagar region approaches
TCU Ramban	9419993745 (Mobile)	NH-44 Ramban sector
TCU Jammu	0191-2459048	Jammu region approaches
NH Helpline	019-98266686	Entire Jammu-Srinagar NH

Before Traveling on NH-44:

1. Always call TCU for current status
2. Check weather forecast for Banihal, Patnitop, Ramban
3. Verify convoy timing if applicable
4. Carry essentials: Food, water, medicines, warm clothes
5. Fuel status: Ensure full tank before mountain sections

📞 Related Emergency Contacts

Service	Contact Number	Purpose
Police Control Room (Kashmir)	0191-2481628-32	General police emergencies
Police Control Room (Jammu)	0191-2566460-62	General police emergencies
Ambulance	108	Medical emergencies
Fire Services	101	Fire accidents on roads
Vehicle Breakdown	Private tow services	Not traffic police service
Roadside Assistance	Through vehicle insurance	Not traffic police service
Tourist Assistance	Tourism Department helplines	Tourist-specific issues

❓ Frequently Asked Questions (FAQ)

Q1: How to check if I have traffic challans in J&K?

A: Visit trafficpolice.jk.gov.in or use the JK Police Citizen Portal. Enter vehicle number to check pending fines.

Q2: Can I pay traffic fines online?

A: Yes, through JK Traffic Police website or Government payment portals. Keep payment receipt for future reference.

Q3: What to do if stopped by traffic police?

A: Cooperate politely, show required documents, ask for violation details. If fined, collect proper receipt. Do not argue or offer bribes.

Q4: How to get road condition updates in real-time?

A: Call TCU numbers or check JK Traffic Police social media (when active). During winters, updates are frequent.

Q5: Are there separate rules for tourist vehicles?

A: Tourist vehicles must have valid permits, follow designated routes, and adhere to tourist-specific regulations. Check with Tourism Department.

Q6: How to report drunk drivers?

A: Call 100 with vehicle number, location, and direction. If safe, note details but do not confront the driver.

Q7: What documents must I carry while driving?

A: Driving license, vehicle registration, insurance, PUC certificate, and permit (if commercial vehicle).

Q8: How to apply for event traffic management?

A: Contact District Traffic Office with event details 15 days in advance. Submit formal application with requirements.

Q9: Are there weight restrictions on J&K highways?

A: Yes, especially on bridges and mountain roads. Commercial vehicles are checked at designated weigh stations.

Q10: How to report non-functional traffic signals?

A: Contact local Traffic Control Room or use Citizen Portal. Provide exact location and problem details.

🎓 Traffic Police Recruitment & Careers

Eligibility & Selection:

• Educational qualifications: Vary by post (constable to officer level)
• Physical standards: Specific requirements for traffic duties
• Age limits: As per government recruitment rules
• Selection process: Written exam, physical test, interview
• Training: At police training centers with traffic specialization

Current Vacancies:

• Check JKP website → Recruitment section
• Traffic police vacancies advertised separately
• Direct recruitment and departmental promotions
• Special drives for women in traffic police

📱 Social Media & Public Awareness

Communication Channels:

• Website updates: Regular advisories on trafficpolice.jk.gov.in
• Public announcements: Through local media during emergencies
• Awareness campaigns: Road safety programs in schools/colleges
• Community engagement: Traffic weeks and safety drives

Safety Campaigns:

• “Reach Home Safely” – Primary mission slogan
• Drunk Driving Prevention campaigns
• Helmet/Seat Belt Awareness drives
• Pedestrian Safety initiatives
• School Zone Safety programs

🔗 Related Departments & Useful Links

• Transport Department J&K: jktransport.gov.in
• Regional Transport Offices: Respective RTO websites
• National Highways Authority: nhai.gov.in
• Tourism Department J&K: jktourism.jk.gov.in
• Meteorological Department: Weather forecasts for travel planning

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Last Verified: January 2026 from official J&K Traffic Police sources
For Most Current Information: Always check trafficpolice.jk.gov.in before travel

Safety First: The J&K Traffic Police work under challenging conditions with the primary goal of saving lives. Your cooperation with traffic regulations and personnel helps ensure everyone reaches home safely. For emergencies, dial 100 immediately. For non-urgent matters, use the appropriate contact channels listed above.