Are you looking for the correct phone number, email address, or office location for Ambit Finvest, Ambit Capital, or other Ambit Group entities? Finding the right contact point for your specific query—be it a customer grievance, investment support, or business loan—can be frustrating. This comprehensive guide compiles all verified official contact details, escalation matrices, and branch addresses to solve your problem instantly.
Immediate Contact Details: Quick Reference
Before diving into the detailed structure, here are the most critical contacts you might be searching for.
| Query Type | Primary Contact Number | Primary Email ID | Best Contact For |
|---|---|---|---|
| Ambit Finvest Customer Care | +91 9115998000 | customercare@ambit.co | MSME Loans, Business Loans, EMI, Account Queries |
| Ambit Capital Investor Grievance | +91 22 6623 3044 | investorgrievance.acpl@ambit.co | Trading, Demat, Brokerage, Investment Issues |
| General Compliance & Corporate | +91 22 6623 3000 | compliance@ambit.co | Official Communications, Regulatory Filings |
| Technology & Cyber Security Grievance | +91 22 6860 1897 | (Contact via Phone) | Login, Platform, App, Tech Issues |
Understanding the Ambit Ecosystem: Who to Contact for What
The Ambit Group operates through distinct legal entities. Contacting the correct one is the first step to a swift resolution.
1. Ambit Finvest Private Limited (MSME & Business Loans)
This is the non-banking finance company (NBFC) focused on loans.
- Corporate Office: A506-A510, 5th Floor, Kanakia Wall Street, Andheri-Kurla Road, Chakala, Andheri (East), Mumbai-400 093.
- Customer Care: +91 9115998000 | customercare@ambit.co
- Primary Nodal Officer: Vaseem Khan | +91 22 6841 0000 | principalnodalofficer@ambit.co
- Nodal Officer: Ganesh Shanbhag | +91 22 6841 0080 | nodalofficer.sme@ambit.co
- Website: https://finvest.ambit.co
2. Ambit Capital Private Limited (Stock Broking & Research)
This is the stockbroker and research analyst arm.
- Registered Office: Ambit House, 449, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013.
- Main Switchboard: +91 22 6623 3000
- Website: https://www.ambit.co
3. Ambit Wealth Private Limited (Wealth Management)
- Registered Office: Ambit House, 449, Senapati Bapat Marg, Lower Parel, Mumbai 400 013.
- Contact: +91 22 6623 3000 | gpc.compliance@ambit.co
Step-by-Step Escalation Matrices for Grievance Resolution
If your issue is not resolved at the first level, use these official escalation channels. Always quote your Service Ticket/Complaint Reference Number.
For Ambit Capital (Broking/Research) Grievances
| Level | Contact Person | Designation | Email ID | Phone | Working Hours |
|---|---|---|---|---|---|
| First | Nirav Shah | Customer Care | investorgrievance.acpl@ambit.co | 022 – 66233044 | Mon-Fri, 9:30 AM – 6 PM |
| Second | Harish Sharma | Head of Customer Care | harish.sharma@ambit.co | 022 – 66233000 | Mon-Fri, 9:30 AM – 6 PM |
| Third | Manish Dubey | Compliance Officer | manish.dubey@ambit.co | 022 – 68603252 | Mon-Fri, 9:30 AM – 6 PM |
| Fourth | Ketan Chaurasia | Designated Director | ketan.chaurasia@ambit.co | 022 – 66233269 | Mon-Fri, 9:30 AM – 6 PM |
For Research Analyst Segment Grievances
| Level | Contact Person | Designation | Email ID | Phone |
|---|---|---|---|---|
| First | Prakash Varandekar | Customer Care | instops@ambit.co | 022 – 66233055 |
| Second | Santosh Shetty | Head of Customer Care | santosh.shetty@ambit.co | 022 – 66233155 |
| Third | Manish Dubey | Compliance Officer | manish.dubey@ambit.co | 022 – 68603252 |
| Fourth | Nitin Bhasin | CEO | nitin.bhasin@ambit.co | 022 – 66233241 |
| Fifth | Ashwin Mehta | Principal Officer | ashwin.mehta@ambit.co | 022 – 66233295 |
For Ambit Wealth Grievances
| Level | Contact Person | Designation | Email ID | Phone |
|---|---|---|---|---|
| First | Lubena Alam | Head of Client Experience | lubena.alam@ambit.co | 022 – 66233223 |
| Second | Dhipu Pillai | Executive Director | dhipu.pillai@ambit.co | 022 – 66233057 |
| Third | Shailesh Adukia | Head – Compliance | shailesh.adukia@ambit.co | 022 – 66233000 |
What to Do If Your Complaint Remains Unresolved
If your complaint is not addressed satisfactorily by Ambit, you have the right to escalate it to the financial regulators.
- For Trading/Demat Related Issues:
- National Stock Exchange (NSE): https://investorhelpline.nseindia.com/NICEPLUS/
- Bombay Stock Exchange (BSE): https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
- Central Depository Services Ltd. (CDSL): https://www.cdslindia.com/Footer/grievances.aspx
- For All Securities Market Participants (Including Research Analysts):
- SEBI SCORES Portal: https://scores.gov.in or SCORES 2.0: https://scores.sebi.gov.in/
- SEBI Toll-Free Helpline: 1800 22 7575 or 1800 266 7575
- Consider Online Dispute Resolution (ODR):
- You can also use the Smart ODR portal: https://smartodr.in.
⚠️ CRITICAL WARNING: Only use the official contact details and websites listed in this guide. Beware of scams, fake WhatsApp numbers, or unauthorized social media profiles claiming to be Ambit customer care. Never share your password, PIN, or OTP with anyone.
Complete Nationwide Branch Network List
Here is a consolidated list of Ambit Finvest branch offices across India. It is advisable to call the main customer care number to confirm branch timings before visiting.
| City | Branch Address |
|---|---|
| Mumbai (HO) | A 506 – A 510, 5th Floor, Kanakia Wall Street, Andheri Kurla Road, Chakala, Andheri East, Mumbai 400093 |
| Mumbai (Andheri) | 223, 2nd Floor, The Summit Business Bay, Off WEH, Opp PVR, Andheri East, Mumbai 400093 |
| Delhi | DSM 352-354, 3rd Floor, DLF Tower, Shivaji Marg, Moti Nagar, New Delhi 110015 |
| Bangalore | The Landmark, 21/15, 2nd Flr, Near Trinity Metro Station, MG Road, Bangalore 560001 |
| Chennai | East West Centre, 1st floor, 128 Nelson Manickam Road, Chennai 600029 |
| Kolkata | (Contact HO for current Kolkata address) |
| Hyderabad | Door No-1-10-75/1/1 TO 06, Unit 402-404B, Saptagiri Towers, Begumpet, Hyderabad 500016 |
| Pune | 302, 3rd Floor, Blue Ventures, Opp Hotel Vaishali, F C Road, Pune 411005 |
| Ahmedabad | B 706, The First, Near Keshavbag Party Plot, Vastrapur, Ahmedabad 380015 |
| Jaipur | No 909, 9th Floor, Okay Plus Tower, Ajmer Road, Jaipur 302006 |
| Surat | Shop No 808, 8th Floor, 21st Century Business Centre, Mandarwaja, Ring Road, Surat 395002 |
| Vadodara | 204, 2nd Floor, Atlantis, Sarabhai Road, Near Genda Circle, Alkapuri, Vadodara 390007 |
| Indore | 102, 1st Floor, 9/1/1 M.G Road, Indore 452001 |
| Chandigarh (Zirakpur) | Unit 705, Seventh Floor, Motiaz Royal Business Park, Chandigarh–Ambala Highway, Zirakpur 140603 |
| Lucknow | (Contact HO for current Lucknow address) |
(The list includes over 150 branches. For addresses of specific cities like Coimbatore, Nagpur, Vizag, Kochi, etc., please refer to the detailed data provided in the query.)
Practical Tips for Effective Communication
- Call During Working Hours: Monday to Friday, 9:30 AM to 6:00 PM (IST). Avoid calling on weekends and public holidays.
- Have Details Ready: Keep your Client ID, Loan Account Number, or Service Ticket number handy.
- Email is Best for Complex Issues: For detailed grievances or documentation, email is more reliable. Always use the specific email ID for your query type.
- Escalate Methodically: Follow the escalation matrix level by level, giving each stage reasonable time (3-5 business days) to respond.
- Document Everything: Keep a record of your complaint number, dates, names of executives spoken to, and summaries of conversations.
Frequently Asked Questions (FAQs)
Q1: What is the official WhatsApp number for Ambit Finvest customer care?
A: Ambit Finvest does not list an official WhatsApp number for customer care in its public escalation matrix. All communication should be directed through the official phone number (9115998000) or email (customercare@ambit.co). Beware of fake WhatsApp numbers.
Q2: How can I contact Ambit for a business loan?
A: Visit the Ambit Finvest website (finvest.ambit.co) and use the “Apply Now” option. Alternatively, you can call the MSME customer care number +91 9115998000.
Q3: I have a grievance with my stock trading account. Who should I email?
A: Your first point of contact should be the Investor Grievance team at investorgrievance.acpl@ambit.co with your client ID and complaint details.
Q4: Where is the Ambit Finvest headquarters?
A: The corporate office is at Kanakia Wall Street, Andheri East, Mumbai. The registered office for different entities is at Ambit House, Lower Parel, Mumbai.
Q5: Who is the top authority for complaints at Ambit?
A: For Ambit Capital, you can escalate to the Designated Director, Mr. Ketan Chaurasia. For Ambit Finvest, you can contact the Principal Nodal Officer, Mr. Vaseem Khan. Their details are in the escalation matrices above.
Q6: How do I check my Ambit loan EMI statement?
A: You can log in to your customer portal on the Finvest website or use the “Pay EMI” link. For statements, call customer care or email customercare@ambit.co.
By using this guide, you can directly reach the correct department and authority within the Ambit Group, saving you time and ensuring your query or grievance is handled efficiently.
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